JC Collins
JC Collins at Toyota of Tampa Bay

JC Collins

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.7
175 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

4.7

175 Reviews

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175 Reviews of JC Collins

December 30, 2025

Dealership Rating
Employee Rating

Always a pleasure to deal with Norman Vassell and Toyota of Tampa Bay. Excellent service and kindness. More

by optikdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Norman Vassell

Dec 30, 2025

Toyota of Tampa Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Tampa Bay to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2025

Dealership Rating
Employee Rating

Everyone was incredibly kind and helpful. They’ve also been great about any follow up I’ve needed. More

by deciccomadison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Nolan

November 23, 2025

Dealership Rating
Employee Rating

Norman is the best. He always let's me know what's needed in order from urgent to non urgent issues. More

by SmileAllthetime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 23, 2025

Dealership Rating
Employee Rating

It was a horrible experience. I bought a 2024 Toyota Camry that’s under warranty. The AC is not working and they’re saying I have to pay for it. I will never send any of my family More

by jonavila4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 04, 2025

Dealership Rating
Employee Rating

Great customer service, always great service to my car. Fairly quick fixes on my car. More

by DGREVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Carr , Key-onna Bencun

August 03, 2025

Dealership Rating
Employee Rating

My wife and I had to wait almost 3 hours, and then I went to follow up with the service rep and he wasn’t anywhere to find him. My keys were already in his desk. I ask the rep beside him and he just said I h More

by claracotto0912
Recommend Dealer
No

Other Employees Tagged: Mike Kipling, Taylor Francis , Mike

August 03, 2025

Dealership Rating
Employee Rating

Everyone was outstandingly nice. From the girl who answered the phone to salesman. Mike Davis gave me excellent customer service. He went above and beyond. Very loyal employee and More

by ltoups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Davis, Marcus lugo

July 26, 2025

Dealership Rating
Employee Rating

Taylor is very informative. He's also friendly and has a good attitude. I'll ask for him again. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Francis

July 21, 2025

Dealership Rating
Employee Rating

This dealership messed up TWO cars that we bought. Will not be going to them for another car again. As much as they are “willing to work with you” they just want a sale and are not actually willing to More

by moriahmoore29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley Allington

June 26, 2025

Dealership Rating
Employee Rating

Great customer service, employees are nice and helpful with any questions you have., the best. More

by DBERGFLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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