JC Cooper | Page 40

not good experience this time sorry. We bring our car for change oil 65,000 mileage and he didn't do it. It change the mileage sticker to 70,022 but they don't change the oil, he said it We bring our car for change oil 65,000 mileage and he didn't do it. It change the mileage sticker to 70,022 but they don't change the oil, he said it not due yet to change. The mileage of the car when we get there is 65,022 and it's time to change the oil for 65k mileage not 70k. The service technician name John Cooper Jr. he is not good, very poor. I give him the rate zero. More

by DESAGUN316 Verified Customer Verified Customer

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Service dept needs to hire more experienced people and not kids that mess up your vehicle not kids that mess up your vehicle More

by EHUT1974 Verified Customer Verified Customer

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JC (service writer) has been taking care of me for years. Now my wife is going to him also. years. Now my wife is going to him also. More

by TKLEEKAMP Verified Customer Verified Customer

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I have always had good reception by the service advisors, and they listened to my concerns and provided good recommendations. Very professional and prompt. and they listened to my concerns and provided good recommendations. Very professional and prompt. More

by Wayne Groves Verified Customer Verified Customer

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This dealership is absolutely awesome. I’m so glad I purchased the vehicle here from day one it was quite pleasant from salesmanship to service department. Customer service does go above a I’m so glad I purchased the vehicle here from day one it was quite pleasant from salesmanship to service department. Customer service does go above and beyond which the dealership has earned my loyalty. More

by JEALDANA718 Verified Customer Verified Customer

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Service took about 1/2 hr longer than represented although I understand service writer has little control over this. Otherwise, service experience was excellent. although I understand service writer has little control over this. Otherwise, service experience was excellent. More

by belderlaw Verified Customer Verified Customer

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Everything was excellent. Jeff Silvers and company took great care of me and I will return for additional service. Roger Hyde Jeff Silvers and company took great care of me and I will return for additional service. Roger Hyde More

by HYDE01RF Verified Customer Verified Customer

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Reliable / fast/ trustworthy/ makes you feel that your car is in quality hands and that you are going to treated right car is in quality hands and that you are going to treated right More

by wpoates777 Verified Customer Verified Customer

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This was my first time using Cobb Co Toyota for service and I highly recommend just based on this one single visit. JC was helpful, courteous, and to the point. I didn't feel like I was being bullied into and I highly recommend just based on this one single visit. JC was helpful, courteous, and to the point. I didn't feel like I was being bullied into unnecessary repairs like I typically do at other service centers. I was in and out in an hour. Overall great experience. More

by a.boudreau232 Verified Customer Verified Customer

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As usual, everything was great. (Except the extremely slow Wi-Fi connection in the waiting room. That's an easy, and not too costly fix, if you get the right people. I was a syst (Except the extremely slow Wi-Fi connection in the waiting room. That's an easy, and not too costly fix, if you get the right people. I was a systems administrator. I know what I am talking about.) More

by RFURTICK909 Verified Customer Verified Customer

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