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JC Gonzalez
JC Gonzalez at Universal Mitsubishi
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JC Gonzalez | Page 3

Sales Consultant

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

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4.8
80 Reviews

Languages Spoken

English English

4.8

80 Reviews

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80 Reviews of JC Gonzalez

May 28, 2023

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Employee Rating

Everyone was professional and once they saw my credit score was good I was welcomed with open arms.. especially when I presented my down payment. I have no regrets More

by Jwayne2k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Zakk Kim, Bobby Gharibian, Saul Turcios , Carlos De La Luz , Patrick Carroll, Stephanie Viteri, Nick Zohrabi

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Jun 16, 2023

Universal Mitsubishi responded

Anymore down payment.......???? :) I'm glad you had a pleasent satisfied experience. Thank you for chosing Universal Mitsubishi. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 18, 2022

Dealership Rating
Employee Rating

miss tiki is the best! very kind, charming, she'll work on your budget as much as she can. she will take care of you for sure! very fast, smooth and fun transaction! 11/10! More

by deniel.delamerced
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

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Nov 24, 2022

Universal Mitsubishi responded

Hi Deniel...... Thank you so much for your kind words and 5 Star review. It was a joy for her to assist you in getting the Outlander you wanted. Enjoy it for many years to come and share the message with everyone... "Tiki is the BEST" Stay safe,   Carlos De La Luz General Sales Manager Universal Mitsubishi 5015 Van Nuys Blvd.  Sherman Oaks Ca 91403 (818)550.1500 carlos@universalmitsubishi.com

November 05, 2022

Dealership Rating
Employee Rating

Very organized and quick to assist. The service was efficient and precise. Would definitely recommend. More

by EXCUSEME47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

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Nov 14, 2022

Universal Mitsubishi responded

Hello Excuse Me..... I'm glad we were able to assist and expedite your visit. Thank you for your 5 Star Review. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 05, 2022

Dealership Rating
Employee Rating

Overall great customer service. Everyone was very professional my sales person Ivan was fantastic. I also had the pleasure of dealing with him More

by SAMER_ALCHAMAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zakk Kim, Bobby Gharibian, Saul Turcios , Carlos De La Luz , Patrick Carroll

Helpful
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Nov 14, 2022

Universal Mitsubishi responded

Hello Samir, Im glad you found your buying experience with Ivan satisfactory. We appreciate your 5 star review, kindly let us know if we could be of any additional help in the future. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 26, 2022

Dealership Rating
Employee Rating

I had a great experience at UniversalMitsubishi, they greeted me when I arrived. My salesperson JC was very knowledgeable and Keke helped me with getting the best deal. More

by SBDANDEVENTDECOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

Helpful
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Jun 29, 2022

Universal Mitsubishi responded

Hello and Thank You, It's very rewarding to hear the satisfaction of our customers. I appreciate you chosing Universal Mitsubishi and your 5 Star Review. Universal Mitsubishi, Tiki, JC and the entire Sales staff wishes you joy driving your 2022 Outlander. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

February 16, 2022

Dealership Rating
Employee Rating

We had a wonderful experience purchasing at this location! Service was fantastic and the dealership was pristine. Will definitely be coming back. More

by Alyssa Fortaleza Devero
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Paul Tokatlyan, Bobby Gharibian

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Feb 26, 2022

Universal Mitsubishi responded

Thank you Alyssa, We appercaite your kind words and 5 Star Review. We look forward to your continued patronage. Stay safe, Carlos De La Luz

February 12, 2022

Dealership Rating
Employee Rating

Thank you for every thank good service good good good good good good good good More

by Shant.tajian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Zakk Kim, Bobby Gharibian, Saul Turcios , Carlos De La Luz , Patrick Carroll, Stephanie Viteri, Nick Zohrabi

Helpful 1
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Feb 26, 2022

Universal Mitsubishi responded

Thank you so much for giving us the opportunity to earn your bussiness. Enjoy your New Vehicle for many years to come. Stay safe, Carlos De La Luz

January 15, 2022

Dealership Rating
Employee Rating

Good customer service, a place nearby to take my car to the service... all its staff is very friendly and they take good care of it. More

by Irma Allala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Helpful
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Feb 26, 2022

Universal Mitsubishi responded

Hi Irma, I'm glad you found your visit a pleasent one. I hope we the opportunity to your next visit. Stay safe, Carlos De La Luz

November 19, 2021

Dealership Rating
Employee Rating

I love having total complete comfort in your dealership they treat me and my car like Family More

by Diana Payne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Bobby Gharibian, Carlos De La Luz , Patrick Carroll

Helpful
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Nov 21, 2021

Universal Mitsubishi responded

Hi Diana, we're tremendously grateful for your continued patronage. It's rewarding to hear we make our customers feel like family. Thank you. Stay safe, Carlos De La Luz

November 10, 2021

Dealership Rating
Employee Rating

This dealer provides the best services.They have friendly and respectful employees.Also, they have a nice lobby area for the waiting time required. More

by Ahed matar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Nov 13, 2021

Universal Mitsubishi responded

Hello Ahed, thank you so much for taking the time to share your 5 Star Review. I appreciate you choosing and giving us the opportunity to earn your business. I'm sure you're to love your New Outlander. Dtive and enjoy. Stay safe, Carlos De La Luz

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