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Coastal Kia
Wilmington, NC
5,792 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 27, 2026
Recall after recall Kia made appointment and didn’t have
the part!
I made an appointment for another recall. I arrive at 7:30 and I am told it will be 10:00 when the recall is complete. At 9:15 a guy call
More
by Robert Nichols
Verified Customer
Verified Customer
Employees Worked With
No picture shown he was a large black man
February 27, 2026
Steve was wonderful!
The entire sale went very smoothly and he was very kind and helpful! I appreciate salesman who are not pushy and actually listen to the customer! Th
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by Celeste
February 21, 2026
Brian was great.
He kept me posted on the progress of the service during my appointment.
More
by brianpgraham
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (357 Vehicles)
Photos & Amenities
- Pet Friendly
- Television
- Vending Machines
- Shuttle Service
- Quick Lube
- Free WiFi
- Instant Financing
- Free Drinks
- Free Coffee
- Express Service
- Authorized Parts Store
- Children's Play Room
- Cable TV
- Customer Lounge Area
- After Hours Drop-Off
