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Coastal Kia
Wilmington, NC
6,006 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 18, 2026
Thank you for the thorough video and service.
I was pleased with the efficiency and friendliness of everyone I encountered.
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by ginaingeneral
Verified Customer
Verified Customer
August 18, 2026
The Coastal Kia service department is the best!
I've never had such friendly & attentive service from start to finish! Plus, my car was ready ahead of schedule! My service technician, Sam, kept me
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by tammyjeann68
Verified Customer
Verified Customer
August 15, 2026
We were very pleased with our first experience with the
Service Department at Coastal Kia. The waiting room was very comfortable and my husband and I were able to get a lot of work done while we waited for
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by rogerss@uncw.edu
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (266 Vehicles)
Photos & Amenities
- Pet Friendly
- Television
- Vending Machines
- Shuttle Service
- Quick Lube
- Free WiFi
- Instant Financing
- Free Drinks
- Free Coffee
- Express Service
- Authorized Parts Store
- Children's Play Room
- Cable TV
- Customer Lounge Area
- After Hours Drop-Off
