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Coastal Kia
Wilmington, NC
6,114 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 04, 2026
Easy to schedule servic; service rep was knowledgeable
and a good communicator. Overall an excellent experience
More
by CMCASTAGNA
Verified Customer
Verified Customer
Employees Worked With
November 03, 2026
I have 2 Kia’s and don’t do my own service anymore.
The service is good and the people are nice to work with. One thing I don’t like is the AI assistant. I want a live voice on the phone.
More
by thecomet60
Verified Customer
Verified Customer
Employees Worked With
November 03, 2026
I went in, in need of help and they gentlemen there were
extremely helpful and helped find a solution that worked for me
More
by mikaylawells77
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (317 Vehicles)
Photos & Amenities
- Pet Friendly
- Television
- Vending Machines
- Shuttle Service
- Quick Lube
- Free WiFi
- Instant Financing
- Free Drinks
- Free Coffee
- Express Service
- Authorized Parts Store
- Children's Play Room
- Cable TV
- Customer Lounge Area
- After Hours Drop-Off
