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JP Phillips
JP Phillips at Toyota of Des Moines

JP Phillips | Page 8

General Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
108 Reviews
4.8

108 Reviews

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108 Reviews of JP Phillips

December 09, 2023

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Employee Rating

Service is always friendly, fast and convenient . Easy to schedule, also reminders are timely. Waiting lounge is a bonus, love that coffee too( especially for the early morning wait) More

by irina2isy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

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Dec 12, 2023

Toyota of Des Moines responded

We appreciate you highlighting the friendliness, speed, and convenience of our service department! We strive to make scheduling and reminders easy, and we're glad our waiting lounge and coffee are a bonus for your early morning visits. We hope to continue to help with your vehicle needs in the future!

December 09, 2023

Dealership Rating
Employee Rating

it is probably one of the best run Dealerships in the United States by far. More

by TPINCKNE50322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Siegle, Rob Hutt, Ian Davis

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Dec 12, 2023

Toyota of Des Moines responded

We are incredibly humbled and grateful for your kind words! Hearing that you consider us one of the best dealerships in the entire country is a huge compliment and motivates us to continue exceeding expectations. Thank you for choosing Toyota of Des Moines!

November 15, 2023

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Employee Rating

Thank you Ian all around awesome salesman that make sure to provide excellent customer service and making the car buy process smooth and easy More

by GoBroncos!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Bergeson, Dan Murray, Chad Millhollin, Bill Ahrens, Ian Rojas

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Nov 16, 2023

Toyota of Des Moines responded

We strive to make every car buying experience as smooth and easy as possible, and we are so glad that Ian was able to achieve that for you. Thank you again for choosing Toyota of Des Moines to purchase your Toyota!

November 14, 2023

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Employee Rating

Toyota Des Moines has an excellent sales staff and service the team are very good and have a customers first mentality. Their actions match their words in all my interactions. More

by Bryan P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Millhollin, Todd Fiechter , Colton Powers

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Nov 15, 2023

Toyota of Des Moines responded

Thank you for taking the time to review Toyota Des Moines. We are very proud of our excellent sales staff and service team, and we are glad to hear that you had such a positive experience with them. Visit us again in the future!

November 10, 2023

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Employee Rating

Good customer service! ! Very professional and get the job done quickly. I’ve been coming here since 2006, bought 6 cars from them. More

by Carolyn Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Jon Doering, Emily Wagner , Colton Powers, Robert Schulz

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Nov 13, 2023

Toyota of Des Moines responded

We greatly appreciate the detailed review, Carolyn! Thank you so much for taking the time to leave us wonderful feedback. It's great to hear that the team embodied our values. We aim to make each and every visit to Toyota of Des Moines an enjoyable one. That's why we work to ensure a great shopping experience. Again, thank you very much for your review, and we'll be looking forward to your next visit. Take care!

October 22, 2023

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Employee Rating

They take great care of you there , great customer service , love the video coverage of service More

by COXCHRIS558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Travis Bergeson, Dan Murray, Chad Millhollin, Bill Ahrens

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Oct 23, 2023

Toyota of Des Moines responded

We are happy to hear that you love our video coverage of the service. We believe that this is a great way to keep our customers informed about the work that is being done. Thank you for the 5-star review!

October 21, 2023

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Employee Rating

Professional. Courteous Helpful. Explained things clearly. Good coffee. All around good staff. Pleasant editing ares More

by JOSEPHBIBLEDRAMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan, Rob Hutt, Todd Fiechter, Emily Wagner

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Oct 23, 2023

Toyota of Des Moines responded

Thank you so much for your kind review! We are so glad to hear that you had a positive experience at Toyota of Des Moines. We hope to see you again for your service needs!

October 02, 2023

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Employee Rating

Great customer service and care to my vehicle thank you very much from the bottom of my heart More

by loriprym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Bergeson, Emily Wagner

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Oct 03, 2023

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

September 19, 2023

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Employee Rating

Toyota of Des Moines sets the standard when buying a new vehicle. They are professionals who care about their customers making the best choice for their driving enjoyment and needs. My wife and I recommend More

by Bob VP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Chad Millhollin, Ian Rojas

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Sep 20, 2023

Toyota of Des Moines responded

Bob - we’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

August 25, 2023

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Employee Rating

Very attentive! Excellent humor! Did a nice job helping me to accomplish accommodating my needs! Will definitely be back! More

by wagnerkbrandi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Siegle, Ryan McClanahan, Debby Ellsworth

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Aug 28, 2023

Toyota of Des Moines responded

Thank you for leaving us a glowing review about your car-buying experience at Toyota of Des Moines! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business and we hope to take care of any of your future car needs!

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