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JR Reynolds
JR Reynolds at Shottenkirk Honda of Huntsville

JR Reynolds

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.8
133 Reviews
4.8

133 Reviews

Write a Review

Dealership Experience

25 yrs, 7 mos

Languages Spoken

English English

133 Reviews of JR Reynolds

August 28, 2025

Dealership Rating
Employee Rating

Our SA - JR was very professional. Listened to what my concerns were, was considerate of my time and kept us informed throughout the repair. Very happy - fixed the problem. More

by kendleone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2025

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

August 15, 2025

Dealership Rating
Employee Rating

Very satisfied with quality of work and in a timely manner everyone was very helpful. Thanks More

by Litlmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson, Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani

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Aug 16, 2025

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

August 11, 2025

Dealership Rating
Employee Rating

Professional, polite, and all work is completed quickly. Won’t take my car anywhere else. More

by Alice Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Archer, Jonathan Nelson, Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani, Laszlo Gyorok, Antonio Pickett, John Peltz

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Aug 11, 2025

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 03, 2025

Dealership Rating
Employee Rating

I have had Good service for past thirteen 13 years. I have Nothing else to Goodby! More

by Nana Tn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2025

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 31, 2025

Dealership Rating
Employee Rating

Warm and inviting environment. All the staff members were very polite. The service provided was done in record time and excellent workmanship. Very pleasant experience. More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

July 29, 2025

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Employee Rating

Great customer service and impressive service department. Experienced great service before and will return again. Highly recommended. More

by mandkgross2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2025

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

July 14, 2025

Dealership Rating
Employee Rating

Absolutely fantastic! ! My car felt the love!! Excellent and quick service!! Thank you so much!! More

by edwards.li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2025

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 09, 2025

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Employee Rating

The service department is always courteous & upfront. We have worked with JR Reynolds for years & appreciate how he takes care of people. Also - they are so organized & don’t make you wait in ridiculous More

by mgmarcus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2025

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

July 04, 2025

Dealership Rating
Employee Rating

Excellent service department that keeps our Civics in top condition. Excellent communication on repairs and convenient and friendly shuttle service. More

by jandgperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 04, 2025

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

June 22, 2025

Dealership Rating
Employee Rating

JR and Jonathan met my expectations and the repair and seat covers issues were taken care of More

by scm590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson

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Jun 23, 2025

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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