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JR Reynolds
JR Reynolds at Shottenkirk Honda of Huntsville

JR Reynolds

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.8
138 Reviews
4.8

138 Reviews

Write a Review

Dealership Experience

25 yrs, 9 mos

Languages Spoken

English English

138 Reviews of JR Reynolds

November 19, 2025

Dealership Rating
Employee Rating

I use this dealership for all my Honda Pilot service. They have always been great to deal with, and the service is great as well. More

by Organ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2025

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 22, 2025

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Employee Rating

They were quick and efficient— completed repairs ahead of the promised time and provided text updates/responses to all my questions. I’ll be back! More

by rebecca.billings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 16, 2025

Dealership Rating
Employee Rating

Courteous, professional and timely. I will continue to patronize this dealership as long as I have a Honda. More

by Angela I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2025

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 09, 2025

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Employee Rating

The service was great and the employees were very accommodating. I relaxed in the nice environment in which I was very comfortable. My next service will definitely be at that location. Thanks for bei More

by Catie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendan Bickleman

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Oct 09, 2025

Shottenkirk Honda of Huntsville responded

Thank you for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

September 09, 2025

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Employee Rating

Highly recommend! !! Everyone was so friendly and helpful. Was given explanation for every step taken during my scheduled service appointment. Everything was handled in More

by Tammy.logan61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Boustani

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Sep 10, 2025

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

August 28, 2025

Dealership Rating
Employee Rating

Our SA - JR was very professional. Listened to what my concerns were, was considerate of my time and kept us informed throughout the repair. Very happy - fixed the problem. More

by kendleone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2025

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

August 15, 2025

Dealership Rating
Employee Rating

Very satisfied with quality of work and in a timely manner everyone was very helpful. Thanks More

by Litlmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson, Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani

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Aug 16, 2025

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

August 11, 2025

Dealership Rating
Employee Rating

Professional, polite, and all work is completed quickly. Won’t take my car anywhere else. More

by Alice Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Archer, Jonathan Nelson, Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani, Laszlo Gyorok, Antonio Pickett, John Peltz

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Aug 11, 2025

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 03, 2025

Dealership Rating
Employee Rating

I have had Good service for past thirteen 13 years. I have Nothing else to Goodby! More

by Nana Tn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2025

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 31, 2025

Dealership Rating
Employee Rating

Warm and inviting environment. All the staff members were very polite. The service provided was done in record time and excellent workmanship. Very pleasant experience. More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 31, 2025

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

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