JR Rodriguez
JR Rodriguez at Walter's Mercedes-Benz of Riverside

JR Rodriguez

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

4.9
448 Reviews

JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.

4.9

448 Reviews

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448 Reviews of JR Rodriguez

October 29, 2025

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Great staff greeted promptly by service and sales. I have recommended my clients to have their vehicles serviced here. More

by Michael.floyd92
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2025

Walter's Mercedes-Benz of Riverside responded

Michael, thank you for your positive review and recommendation! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 25, 2025

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Jr rodriquez helped me out when I dropped off my gclass for repairs and he was very professional and helpful. More

by Rob2pointOh
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Recommend Dealer
Yes
Oct 27, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Jr took great care of you and your Mercedes-Benz needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 20, 2025

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Jr Rodriguez at Mercedes-Benz Riverside provided excellent customer service. I was happy to be able to leave my car for its service before work and pick up after work, everything was done and ready More

by erinn.seefeldt
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are glad that Jr took great care of you and kept you well informed throughout the process. Your kind recommendation means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may assist you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 14, 2025

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Alex Ramirez was so helpful and took care me . Definitely coming back for service in the future More

by osvaldomanuel1988
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Recommend Dealer
Yes
Oct 14, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We are so glad that Alex took exceptional care of you and we look forward to continue providing you with the same 5-star service in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 28, 2025

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JR Rodriguez awesome job! He listened & considered my priorities for car services. He even approached us for any questions upon picking up the car, showed us & explained the c More

by pickgod_set
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that JR took great care of you and your automotive needs during your recent visit. He will be honored to know how confident you are in his efforts. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 25, 2025

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I've been coming here for almost twenty years, and am on my fifth consecutive car from them. That should say it all, but I'll add that their staff is amazing, and the selection of Mercedes is impressive. More

by sgi90210
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Recommend Dealer
Yes
Sep 25, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! We are honored by your continued business over the past 20 years and we are so glad that our team consistently provides you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 19, 2025

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Had a great experience at this dealership with Kelly Sandefur and JR Rodriguez! They took excellent care of my AMG and will definitely be back. Highly recommend! More

by p.vaish97
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Sandefur

Sep 19, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! Providing top-notch service is so important to us, and we are glad that Kelly's and Jr's efforts met your satisfaction. Your kind recommendation means so much to us. We look forward to continue to serving you and your AMG with our best care in your visits to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 19, 2025

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Walter’s always comes through in the end and satisfies all of their customers, always. More

by DVAG Maier
Purchase Time
Recommend Dealer
Yes
Sep 19, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Mercedes-Benz of Riverside and for your excellent review! We strive for 100% customer satisfaction, and we are glad that our team consistently takes great care of you. Please do not hesitate to give us a call if we may ever be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 08, 2025

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Best service department I have ever been to and I have owned MBs for well over a decade. JR was amazing. More

by Missynomvula
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Recommend Dealer
Yes
Aug 11, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your positive review! We are so glad that JR and the team provided you with a 5-star service experience. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 30, 2025

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Relaxed comfortable vibe. The waiting area was clean, had great coffee, and the staff was super friendly. More

by Tiffany Limon
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2025

Walter's Mercedes-Benz of Riverside responded

Tiffany, thank you for your wonderful review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team provided you with 5-star service. We hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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