JR Rodriguez | Page 8

Dealership does great work, personnel were great. Didn’t like that they are now adding 3% to bill to use credit card. Didn’t like that they are now adding 3% to bill to use credit card. More

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Excellent services, they have the best warranty. My motor was replaced at no charge. The best My motor was replaced at no charge. The best More

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Jr Rodriguez is efficient, knowledgeable with a very pleasant disposition. Always the consummate professional. Makes the visit to the dealership a pleasant experience. pleasant disposition. Always the consummate professional. Makes the visit to the dealership a pleasant experience. More

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Had to wait outside around 30 min after appointment time… not enough people working, and it’s summer not enough people working, and it’s summer More

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Elite Service Dealer. I worked specifically with JR Rodriquez and he was very thorough in providing me exceptional customer care. He walked me through my repairs, put me i I worked specifically with JR Rodriquez and he was very thorough in providing me exceptional customer care. He walked me through my repairs, put me in a loaner and contacted me with updates on the progress. Everyone in this establishment was cheerful and very friendly upon entering. In my experience, I felt the prices were fair, they’re not taking advantage of you because you own a Mercedes. Labor cost money, I get it but wouldn’t you rather have the professionals take care of it right - the first time? It’s a personal choice but one I feel should be carefully considered. Your car is a luxury transporter, I wanted take it for granted. Treat it like you treat your body. When your hip hurts why would you let an eye doctor diagnose you - just a thought. I recommend going here they will diagnose your problems and walk you through the repairs as well as give their recommendations. I travel 2 hours to get here because the service, atmosphere, good vibes & energy as well as the customer care is well worth it. More

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Jr Rodriguez absolutely amazing and very informative. Patient a lot of knowledge of the vehicle I was in and out earlier than expected. I really appreciate him. Patient a lot of knowledge of the vehicle I was in and out earlier than expected. I really appreciate him. More

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Prompt professional competent courteous friendly helpful honest respectful quality consistent considerate service. J.R. Rodriguez, Travis, John Selley and Courtesy Car personnel are outstanding representati honest respectful quality consistent considerate service. J.R. Rodriguez, Travis, John Selley and Courtesy Car personnel are outstanding representatives of WALTERS Mercedes Benz. Thanks to ALL! More

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Good Afternoon, Walter's has always been the dealership, as to where I take MBZ's for service. I have purchased three cars from Walter's. JR and Paul, in service, have always been on top of all dealership, as to where I take MBZ's for service. I have purchased three cars from Walter's. JR and Paul, in service, have always been on top of all topics, and whatever issues there are, they both take care of it. This time I needed my C350 smogged. The price was far and the process was completed in a timely fashion. More

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I was greeted with a smile. Treated with respect and professionalism even though I looked like I just rolled out of bed. I had a massage scheduled prior to my appointment. So Treated with respect and professionalism even though I looked like I just rolled out of bed. I had a massage scheduled prior to my appointment. So I was dressed in sweats in my hair was up in a raggedy ponytail. I had no make up on. I scared myself when I looked in the bathroom mirror. But I realize even though that is how I looked I was treated like a valued customer. Thank you so much for looking pass my exterior. More

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My experience with this dealer is aways pleasant and staff is always nice. JR always takes care of my car needs. staff is always nice. JR always takes care of my car needs. More

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