A quality dealership. I always bring my CRV to Hopkins Honda. Everyone is friendly the service gets done quickly and the cookies are good. I have never had to bring my car back for service that wasn’t done correctly. I also appreciate the high-speed Internet so I can read my emails and are catch up on national news.
"Jace was great. I was worried that the recall repair..."
Jace was great. I was worried that the recall repair would take a long time. And I had a two year old with me. He had someone ready to work on my car immediately. He said it would be 1-1 1/2 hours. It took 75 mins. The play area kept my kid busy with a little cookie break in the middle. It was a completely painless experience.
Immediate assistance upon arrival, quick turn-around, at a cost that is affordable. This is precisely the summary of my experience and kudos to the team for delivering on this everytime I get work done.
Wonderful communication; thankful for the shuttle service; professional; honest. My experience with you put back the trust in having my car serviced at the dealership where I purchased my car. Thank you.
Having made the decision to buy a new crossover, it took us only three test-drives to have the CR-V “click” as the vehicle for us. Pang Hang was great and sealed the deal. Hopkins Honda is all one would expect in a first class, full service dealership.
"Dependable fast and affordable service is appreciated"
I am impressed with the friendliness of the staff, cleanliness of the waiting room, restrooms, service area and sales area. The complimentary beverages and cookies are a nice perk. The service is great! I had an appointment for routine maintenance service work which was kept on schedule and the work was completed in a very timely manner. I was kept informed of the work that was needed to be done so there were no surprises at the register. I left with a clean car!
We had yet another great experience with Hopkins Honda. This time we needed a windshield replaced and the sensors re-calibrated following the installation. The service was outstanding. During the repair, they also identified a recall item that was needed on this model. Without being asked, they went ahead and completed THAT service as well. All in less time than first estimated. Thanks so much.