Jack Bresnahan | Page 8

Dealership with integrity I requested a quote through USAA's buying service (truecar). When I brought the quote to the dealer, they had made a mistake, quoting a Fusion SE, not I requested a quote through USAA's buying service (truecar). When I brought the quote to the dealer, they had made a mistake, quoting a Fusion SE, not the Hybrid requested; a significant difference in price.There was no question as to the sincerity of their regret for their error. They gave me an incredible price on the Hybrid I have been looking for; making good on their promise and ensuring my return business. I truly believe they took a loss to ensure the integrity of the Jannell Ford name and keep a new customer happy. I will be replacing my Ford F-250 Crew Cab pickup in the next couple years and Jannell has earned my business. I highly recommend this dealership . Very easy to see why they chosen as the 2014 Dealer of the Year! More

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Customer Service A+ This is our 2nd time working with Jack and couldn't have had a better experience. Both Jack and Kathy provided answers for every questions that we had This is our 2nd time working with Jack and couldn't have had a better experience. Both Jack and Kathy provided answers for every questions that we had and were extremely helpful and friendly. It was not your normal miserable experience that you get at other car dealerships, they made it a enjoyable experience to make the purchase! Purchased the car late on a Monday night and going to pick it up on Tuesday! Thanks Again! More

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F250-purchase The team approach used a Jannell Ford of Hanover made the purchase of the new F250 easy. The whole staff was polite, friendly and willing to help. The team approach used a Jannell Ford of Hanover made the purchase of the new F250 easy. The whole staff was polite, friendly and willing to help. More

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I went into this dealer looking to get out of my truck for a car with a lower payment. I originally went in looking to purchase a used car until the dealer pointed out that with all the rebates on a new c for a car with a lower payment. I originally went in looking to purchase a used car until the dealer pointed out that with all the rebates on a new car I can save money and get a new car at the same time. I left this dealer with a brand new car, smaller payment and a smile on my face and would recommend Jack Bresnahan and Joanne Kiklis to all my friends and plan on doing allmy ford business with Jannell Ford for now on. More

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After comparing Jannell with 3 other Ford dealers, I felt confident in purchasing my 2014 Ford Escape from Jannell. The sales people are very friendly and down to earth. The entire dealership had a personal confident in purchasing my 2014 Ford Escape from Jannell. The sales people are very friendly and down to earth. The entire dealership had a personal feel, unlike the impersonal and commercial dealers I have worked with. Overall it was a great experience and I plan to work with Janell again for my future Ford purchases. More

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They do a great job, very easy to deal with and good prices. I left with the truck I wanted at a good price. They were very honest and helpful with no typical car dealer pressure. prices. I left with the truck I wanted at a good price. They were very honest and helpful with no typical car dealer pressure. More

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I stopped in about 1 month ago just to look at some used F150 super crew pick-up trucks and Jack met up with me in the lot. We got into discussions about price and availability and I stressed to him that pr F150 super crew pick-up trucks and Jack met up with me in the lot. We got into discussions about price and availability and I stressed to him that price was an issue with me. Jack took my information and said he would keep an eye out for me. Low and behold he called me a couple of days ago to inform me they just got a trade in meeting my criteria. The truck exceeded all my expectations but it was the professionalism and courtesy of everyone I dealt with that has made me a return customer and make me recommend Jannell Ford to everyone. This is the second vehicle I bought from Jack and both times the whole experience has been seamless and left me feeling extremely comfortable about my purchase. I will be back for my next vehicle and will send everyone I know to Jannell Ford! More

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I went to the dealership and everyone I met was very nice. The employess give you the feeling that you are family. The atmosphere was very warm and friendly. I would definately recommend this dealers nice. The employess give you the feeling that you are family. The atmosphere was very warm and friendly. I would definately recommend this dealership to my family and friends. In fact my daughter has already purchased a new vehicle from the same dealership. Tom Labo More

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Great dealership. They are friendly with out being over baring. They ask what you are interested in looking at and point you in the right direction. Always available to answer questions and will give you baring. They ask what you are interested in looking at and point you in the right direction. Always available to answer questions and will give you additional info that may help you decide what is a better value. I would highly recommend this dealership. More

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When you enter the dealership you receive a friendly but When you enter the dealership you receive a friendly but not over bearing greeting. You are asked a few questions about what you are looking When you enter the dealership you receive a friendly but not over bearing greeting. You are asked a few questions about what you are looking for point you in the right direction. They give you time to look around and when you have a question they give you the answer and plus additional info that may help you decide what you want. Very congenial and helpful with the whole buying experience. More

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