Jack Hawes | Page 12
Service Advisor
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.
Read moreDealership Experience
9 yrs, 6 mos
Industry Experience
9 yrs, 6 mos
313 Reviews
Write a Review313 Reviews of Jack Hawes
July 11, 2023
On time on time, promise was capped knee appearance. Vehicle was ready need full of gas. People were pleasant, not too pushy. Vehicle was ready need full of gas. People were pleasant, not too pushy. More
Other Employees Tagged: Keith Osier
July 08, 2023
Handled recall easily and provided shuttle. Requested update to maps. Charged me to do that but updated Sync and then me I needed to do maps update myself at additional charge. Was not plea Requested update to maps. Charged me to do that but updated Sync and then me I needed to do maps update myself at additional charge. Was not pleased they were not upfront about this but they were nice enough and helpful. More
Other Employees Tagged: Al Rossester
June 20, 2023
For vehicle appt Cortese Ford was great, and AL Rosseter was great for communication for my vehicle being taken care of. Thank you AL for being there for all us customers!!! Rosseter was great for communication for my vehicle being taken care of. Thank you AL for being there for all us customers!!! More
Other Employees Tagged: Keith Osier, Darren Van Orden , Al Rossester, Patrick Zimmerman
June 20, 2023
Jack is always responsive and communicates very well with me - I don't have to ask or wonder about the status of my repair or service. He is always on top of things and makes me feel like a valued customer. me - I don't have to ask or wonder about the status of my repair or service. He is always on top of things and makes me feel like a valued customer. More
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