Jack Hawes | Page 19

doing recall work and charging to tell what wrong is nuts pricing is way to much dont no how you have customers pricing is way to much dont no how you have customers More

by lozadaadrian Verified Customer Verified Customer

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Quick, easy, cooperative, flexible, considerate, effective and helpful, generous and understanding, well maintained and quick working. effective and helpful, generous and understanding, well maintained and quick working. More

by abigail.penoyer Verified Customer Verified Customer

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Excellent service after the sale, very pleased with the performance of the sales, finance , dept performance of the sales, finance , dept More

by slidin Verified Customer Verified Customer

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This visit was not the best visit that I experienced. It was really upsetting to me. It was really upsetting to me. More

by cldv33 Verified Customer Verified Customer

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The experience at Cortese Ford was outstanding The entire staff made the car buying procedure extremely easy just walking through the show room everyone greeted you and made you feel at ease it was just an o staff made the car buying procedure extremely easy just walking through the show room everyone greeted you and made you feel at ease it was just an overall wonderful experience however I thought buying a New vehicle could be so fun thank you David Bennett More

by bennettswagger Verified Customer Verified Customer

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Jack Hawes was excellent and kept me informed about what was done Service was fast and friendly was done Service was fast and friendly More

by jimwoytash7904@yahoo.com Verified Customer Verified Customer

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Excellent service, had all parts related to repair in stock, jack did a great job in follow ups stock, jack did a great job in follow ups More

by slidin Verified Customer Verified Customer

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Excellent service, professional, knowledgeable, and courteous. Very poor policies regarding service bulletin associated issues. I had a Service Manager inspect the hood of my 2017 Ford Explorer to exam courteous. Very poor policies regarding service bulletin associated issues. I had a Service Manager inspect the hood of my 2017 Ford Explorer to examine extreme “white powder” bubbling on the front portion of the hood. He stated that Ford has covered the replacement of these hoods because it is a known defect. He later informed me that replacement of the hood would not be covered because my vehicle was beyond the replacement period. Further investigation on my part revealed that Ford issued a Technical Service Bulletin (19-2026 – “Aluminum Panel Corrosion” issued 06 February 2019) which recommends panel replacement. It seems deceptive to me that Ford, knowing of the defect enough to issue a service bulletin, would not inform me of the defect earlier (All my service is conducted regularly at the dealer). It is extremely disappointing to me that Ford is not covering this defect which has been kept a secret (at least to their customers). I have been a devoted Ford customer for over 40 years, and I will likely not purchase another Ford product due to this experience. More

by kevinsullivan48 Verified Customer Verified Customer

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Always great service and Al Rossester always goes above and beyond to make sure our Fleet is taken care of and beyond to make sure our Fleet is taken care of More

by mTuttobene Verified Customer Verified Customer

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Had a problem with my air conditioner Cortese did a great job in corrective action both service and cost Thank you job in corrective action both service and cost Thank you More

by KMCCORMI Verified Customer Verified Customer

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