Jack Hawes
Jack Hawes at Cortese Ford Lincoln

Jack Hawes | Page 20

Service Advisor

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.7
299 Reviews

I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

4.7

299 Reviews

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299 Reviews of Jack Hawes

June 27, 2022

Dealership Rating
Employee Rating

Cortese INSTALLED Brakes Rooters and opads on my vehicle When I came in for THE WORKS I mentioned that the brakes squeeked ever since they worked on my car THEY tried to charge me a extra $40.00 More

by CDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 24, 2022

Cortese Ford Lincoln responded

Customer satisfaction is our top priority here at Cortese. We would never want one of our customers to leave our dealership feeling unhappy. I hope we can change your mind about our dealership as we appreciate your business and hope to earn it again in the future. Give me a call at 585-277-3287 or email me at S-Cortese@corteseauto.com so that we can go over your concerns. Thank you, Samantha Cortese

June 20, 2022

Dealership Rating
Employee Rating

my experience was very good I would recommend this dealership to my friends and family More

by rb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman , Dave Robinson, Ed Smith

June 16, 2022

Dealership Rating
Employee Rating

Jack Hawes has always been great to work with in the past. My most recent service visit was a bit of an emergency, and he took care of my situation right on the spot. It was an excellent experience! He, More

by wil.rocha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 15, 2022

Dealership Rating
Employee Rating

Cortese Ford Service is excellent and Jack Hawes was great got me in quick for a malfunction diagnosed it and had me on my way quickly. Thanks also to the Techs at Cortese service fantastic work Ser More

by brokers.swagger-0i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn parts Dept manager

June 13, 2022

Dealership Rating
Employee Rating

Keith (Service Manager), Jack (Service Advisor), and their Lead Mechanic were very helpful during my service visit, and they took great care of my 2002 Ford Mustang. I have been bringing my car here for More

by fns4498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier

June 10, 2022

Dealership Rating
Employee Rating

No problem, had good service. Will continue to visit. I bought the truck there almost two years ago and have had a good experience with Cortese. More

by ronholland1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 09, 2022

Dealership Rating
Employee Rating

Very quick and easy. Easy to make an appointment as well. No issues to report More

by ADAMSAKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes

June 09, 2022

Dealership Rating
Employee Rating

Jack in service department is fantastic. I highly recommend them to anyone. Will continue to come back. Great service and very friendly. More

by Seegercc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 02, 2022

Dealership Rating
Employee Rating

The service is friendly and and easy to work with. I’ve never been disappointed in the quality of the service. More

by peteshambo52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 02, 2022

Dealership Rating
Employee Rating

It too us 2 weeks to get our truck by no fault of Bryce at all, but we finally got it, and love it. More

by kahaney74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryce Seeley

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