Jack Hawes | Page 4

Had a great experience! It was my first time using valet service which was very convenient. Eric and Jack were very friendly, professional, and helpful! And communication fr It was my first time using valet service which was very convenient. Eric and Jack were very friendly, professional, and helpful! And communication from Cortese was excellent throughout. More

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It took more than 4 hours for your service department to complete an oil change! complete an oil change! More

by michael.hess8081 Verified Customer Verified Customer

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Very professional, took care of concerns I had immediately. Always great service at this Ford dealership. immediately. Always great service at this Ford dealership. More

by ghalsey0 Verified Customer Verified Customer

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As always you have an outstanding maintenance department. They are great. Keith is doing a superb job with that group. Even though I have not purchased a vehicle there in a while they treat wonderful. As They are great. Keith is doing a superb job with that group. Even though I have not purchased a vehicle there in a while they treat wonderful. As I look around they do the same with all who come through the door. I plan to purchase another vehicle in the near future. Cortese will be the place I'll be looking. More

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Very seamless transaction and am thankful for the good communication throughout. Being able to txt Jack vs call was an efficient way to navigate. communication throughout. Being able to txt Jack vs call was an efficient way to navigate. More

by ALIAGERVASI Verified Customer Verified Customer

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Fast & easy service for an NYS inspection. It's always nice when there's nothing wrong found! I love that Cortese Lincoln/Ford always contacts you later to make sure you're satisfied by their It's always nice when there's nothing wrong found! I love that Cortese Lincoln/Ford always contacts you later to make sure you're satisfied by their work. I've gone to them in the past and am always grateful for their dedicated work on my Ford Focus. When I'm ready for a new car, I'm already 100% going to Cortese. More

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Dropped off vehicle night before for oil change and recall work. All work performed. Everyone was pleasant when I picked it back up! recall work. All work performed. Everyone was pleasant when I picked it back up! More

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I Had an oil change and normal service. Very service. Very easy to work with! Very service. Very easy to work with! More

by SFISHER7 Verified Customer Verified Customer

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On May 29, 2024, I brought my 2023 Escape in for an oil and filter change and a tire rotation. I was pleasantly surprised at how friendly everyone was, even those with whom I wasn’t directly involved. The and filter change and a tire rotation. I was pleasantly surprised at how friendly everyone was, even those with whom I wasn’t directly involved. The whole service was fast and professional. More

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The service was great as usual. Zack was great at communicating, professional and friendly. Susan was instrumental at getting me my invoice that initially didn't go home with me. I Zack was great at communicating, professional and friendly. Susan was instrumental at getting me my invoice that initially didn't go home with me. I was very pleased that the shuttle is back and blown away that my van was delivered to me at my home. This is why I've been a customer for over 30 years!!! More

by BroFro1914 Verified Customer Verified Customer

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