Jack Hawes
Jack Hawes at Cortese Ford Lincoln

Jack Hawes | Page 7

Service Advisor

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.7
299 Reviews

I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

4.7

299 Reviews

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299 Reviews of Jack Hawes

January 31, 2024

Dealership Rating
Employee Rating

Great service with very friendly staff! I would definitely recommend this place to all my friends and family. More

by Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith

Feb 01, 2024

Cortese Ford Lincoln responded

Mars, thank you so much for your kind words!

January 22, 2024

Dealership Rating
Employee Rating

These guys are great. Always greet you by name. They listen and treat you with respect. They are willing to work with you. I was on a trip and my car started to act a lit More

by SRELLOBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Cortese Ford Lincoln responded

We thank you for the opportunity to service your vehicle. We appreciate your business.

January 17, 2024

Dealership Rating
Employee Rating

Jack was my service writer and did a great job. He advise I change the cabin filter while my truck was in so we did. I have used Cortese for years both Ford and Lincoln and never been disappointed. More

by Gdisano
Service Price Transparency
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Recommend Dealer
Yes
Jan 22, 2024

Cortese Ford Lincoln responded

Thank you so much for the kind words. We appreciate your business.

January 05, 2024

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Employee Rating

Thank you, everything was outstanding. I recommend your dealership to my friends. I have only positive experience after each visit. More

by salnikov
Service Price Transparency
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Recommend Dealer
Yes
Jan 08, 2024

Cortese Ford Lincoln responded

Thanks for the great review. We appreciate your business.

December 28, 2023

Dealership Rating
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I took my bronco in for an oil change and tire rotation. They took it in on schedule and were done in a timely manner. Everybody was pleasant and easy to deal with. A good experience! More

by tammyrykert13
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2024

Cortese Ford Lincoln responded

Tammy, we appreciate your business.

December 12, 2023

Dealership Rating
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Darren Sneddon is the only finance manager i would work with. He’s honest, upfront and so easy to work with. I would recommend him and Cortese Ford to all my family and friends. More

by Dory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Darren Sneddon , Zak (sales)

Dec 12, 2023

Cortese Ford Lincoln responded

Dory, thank you so much for the kind words. We appreciate your business.

December 12, 2023

Dealership Rating
Employee Rating

I had to wait a almost 3 weeks for the transmission to be fixed but the results were great. More

by pjp2
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Al Rossester

Dec 12, 2023

Cortese Ford Lincoln responded

We so appreciate your patience and thank you for your business.

December 12, 2023

Dealership Rating
Employee Rating

service is always a great experience! not sure why I was charged $105.00 for a half hour service. It still does not feel right in the front end when driving on the expressway. More

by djnike22
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2023

Dealership Rating
Employee Rating

I used the Night owl drop off service which worked flawlessly. Also, the worked was completed at the time and cost promised. More

by DAVID.YUHAS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2023

Dealership Rating
Employee Rating

Communication was good and repair was completed in a timely manner. Experience here has been good. More

by uxm19.7.86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Rossester

Dec 12, 2023

Cortese Ford Lincoln responded

We thank you for your business.

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