Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jack Hawes
Jack Hawes at Cortese Ford Lincoln

Jack Hawes | Page 7

Service Advisor

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.9
313 Reviews

I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.

Dealership Experience

9 yrs, 6 mos

Industry Experience

9 yrs, 6 mos

4.9

313 Reviews

Write a Review

313 Reviews of Jack Hawes

April 29, 2024

Dealership Rating
Employee Rating

Jack is very knowledgeable tech representative would highly recommend Cortese Ford and Jack for any service needs. Jack always gets my vehicle in and out in a reasonable amount of time for the work that More

by btravis2063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

April 29, 2024

Dealership Rating
Employee Rating

Good service and usually in and out quickly without hesitation. Able to get ahold of someone when help is needed. More

by a_spinosa19
Recommend Dealer
Yes

Other Employees Tagged: Samantha Cortese, Darren Van Orden, Michelle Reed

Print

April 26, 2024

Dealership Rating
Employee Rating

I had a very good experience working with Mr. Vito at Cortese Ford Lincoln, he provided me with options within my budget and appeared to know a lot about the cars at the dealership and their feat More

by Janelle Holmes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Vito

Print

April 12, 2024

Dealership Rating
Employee Rating

I've just got service done. It was very well done. Jack made sure that I was comfortable with the service done. Him and the team is awesome. Once again I'm 100%satisfied. More

by donnell.clark90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 12, 2024

donnell.clark90 responded

Cortese Ford Lincoln Apr 12, 2024 donnell.clark90 I've just got service done. It was very well done. Jack made sure that I was comfortable with the service done. Him and the team is awesome. Once again I'm 100%satisfied.

April 06, 2024

Dealership Rating
Employee Rating

The service I had was the worst ever. There is definitely no communication with service/customer. More

by rhowie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print

April 01, 2024

Dealership Rating
Employee Rating

Kept me updated on everything and very respectfully the entire interaction when my car was in the shop More

by kfoster921014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 02, 2024

Cortese Ford Lincoln responded

Thank you for the great review. We appreciate you,.

April 01, 2024

Dealership Rating
Employee Rating

Appointment was easy to make. They communicated well thru out the process. I will continue to have Cortese service my truck More

by aswan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 02, 2024

Cortese Ford Lincoln responded

Thanks for the great review. Thanks for being a customer here at Cortese.

March 28, 2024

Dealership Rating
Employee Rating

Kept us informed throughout the day with text message. Responded by text when asked a question. More

by SWITZ193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 28, 2024

Cortese Ford Lincoln responded

Thanks for your business.

March 18, 2024

Dealership Rating
Employee Rating

Everything is great like always. Thank you for a fast and quality service. .. thanks again More

by salnikov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 28, 2024

Cortese Ford Lincoln responded

We appreciate your business. Thanks

March 18, 2024

Dealership Rating
Employee Rating

My car was ready forty five minutes late and Jack Hawes was rude and unhelpful. More

by ancardona311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
1
...
6
7
8
...
32

Dealership Inventory (192 Vehicles)

new 2026 Ford Explorer car, priced at $43,174
2026 Ford Explorer
new
Black exterior
Automatic
Four-wheel Drive
$43,174
View Details
used 2023 Ford Explorer car, priced at $32,670
2023 Ford Explorer
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$32,670
View Details
used 2023 Ram 1500 car, priced at $32,170
2023 Ram 1500
used
Diamond Black exterior
Automatic
Four-wheel Drive
$32,170
View Details
new 2026 Ford Explorer car, priced at $63,853
2026 Ford Explorer
new
White exterior
Automatic
Four-wheel Drive
$63,853
View Details
new 2026 Ford Mustang Mach-E car, priced at $54,811
2026 Ford Mustang Mach-E
new
White exterior
Automatic
All-wheel Drive
$54,811
View Details
used 2024 Chevrolet TrailBlazer car, priced at $21,170
2024 Chevrolet TrailBlazer
used
Sterling Gray Metallic exterior
CVT
Front-wheel Drive
$21,170
View Details
View All Inventory