Jack Hawes
Jack Hawes at Cortese Ford Lincoln

Jack Hawes | Page 8

Service Advisor

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.8
305 Reviews

I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.

Dealership Experience

9 yrs, 4 mos

Industry Experience

9 yrs, 4 mos

4.8

305 Reviews

Write a Review

305 Reviews of Jack Hawes

December 28, 2023

Dealership Rating
Employee Rating

I took my bronco in for an oil change and tire rotation. They took it in on schedule and were done in a timely manner. Everybody was pleasant and easy to deal with. A good experience! More

by tammyrykert13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Cortese Ford Lincoln responded

Tammy, we appreciate your business.

December 12, 2023

Dealership Rating
Employee Rating

Darren Sneddon is the only finance manager i would work with. He’s honest, upfront and so easy to work with. I would recommend him and Cortese Ford to all my family and friends. More

by Dory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Darren Sneddon , Zak (sales)

Dec 12, 2023

Cortese Ford Lincoln responded

Dory, thank you so much for the kind words. We appreciate your business.

December 12, 2023

Dealership Rating
Employee Rating

I had to wait a almost 3 weeks for the transmission to be fixed but the results were great. More

by pjp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Rossester

Dec 12, 2023

Cortese Ford Lincoln responded

We so appreciate your patience and thank you for your business.

December 12, 2023

Dealership Rating
Employee Rating

service is always a great experience! not sure why I was charged $105.00 for a half hour service. It still does not feel right in the front end when driving on the expressway. More

by djnike22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2023

Dealership Rating
Employee Rating

I used the Night owl drop off service which worked flawlessly. Also, the worked was completed at the time and cost promised. More

by DAVID.YUHAS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 11, 2023

Dealership Rating
Employee Rating

Communication was good and repair was completed in a timely manner. Experience here has been good. More

by uxm19.7.86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Rossester

Dec 12, 2023

Cortese Ford Lincoln responded

We thank you for your business.

December 06, 2023

Dealership Rating
Employee Rating

All of the staff were very friendly. They kept me informed and updated throughout the entire process More

by k_mont1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Cortese Ford Lincoln responded

Thanks for the kind words and the 5 stars! We appreciate your business.

November 27, 2023

Dealership Rating
Employee Rating

Very nice and knowledgeable service staff and department. The company is great to work with and has a great reputation More

by msgsteven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 25, 2023

Dealership Rating
Employee Rating

Thank again Darren, for all you do on my truck my radio is working great one love More

by silverbuick04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden

November 23, 2023

Dealership Rating
Employee Rating

Great service department. Fast turn around, mounted my inspection sticker in perfect alignment with the registration sticker and installed the parts I needed More

by PBJ5512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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