Jack Hawes
Jack Hawes at Cortese Ford Lincoln

Jack Hawes | Page 8

Service Advisor

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.7
299 Reviews

I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

4.7

299 Reviews

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299 Reviews of Jack Hawes

December 06, 2023

Dealership Rating
Employee Rating

All of the staff were very friendly. They kept me informed and updated throughout the entire process More

by k_mont1969
Service Price Transparency
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Recommend Dealer
Yes
Dec 12, 2023

Cortese Ford Lincoln responded

Thanks for the kind words and the 5 stars! We appreciate your business.

November 27, 2023

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Very nice and knowledgeable service staff and department. The company is great to work with and has a great reputation More

by msgsteven
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Recommend Dealer
Yes

November 25, 2023

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Thank again Darren, for all you do on my truck my radio is working great one love More

by silverbuick04
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Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden

November 23, 2023

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Great service department. Fast turn around, mounted my inspection sticker in perfect alignment with the registration sticker and installed the parts I needed More

by PBJ5512
Service Price Transparency
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Recommend Dealer
Yes

November 22, 2023

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I was charged an 400 for a car that was suppose to be a longer. They kept say my car was almost done then when I went to get it was not fix right so I had to wait another day More

by carriephelan2000
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Recommend Dealer
No

Other Employees Tagged: Phil Valenti

November 21, 2023

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Great customer service. Drove right into the service area and the service person came out to greet me immediately.., no waiting, and then he took care of matters from there More

by man38f
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Recommend Dealer
Yes

Other Employees Tagged: Keith Osier

November 17, 2023

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Great Service. . Jack and team were absolutely awesome. I will recommend you all to any and everyone. More

by donnell.clark90
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Recommend Dealer
Yes

November 12, 2023

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I am not pleased with the fact that I paid, in cash, for 4 new Michelin tires and was sent on way (after just passing inspection) with a leaking valve stem. I left shortly after for NJ. I had to stop at More

by kia2535
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Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith

Nov 13, 2023

Cortese Ford Lincoln responded

I apologize you encountered this. Please feel free to give us a call.

November 10, 2023

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Employee Rating

Darren and the technician did an outstanding job. Together the vechical was repaired in a very acceptable time. Thanks to the entire staff at Cortese Ford. I would highly recommend this dealership fo More

by 🤔
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden

November 09, 2023

Dealership Rating
Employee Rating

Jack did an excellent job with my service work. I was in for recall work and he found another problem, He told me about and made phone calls to another dealer involved and got the everything figure More

by clkendall57
Service Price Transparency
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Recommend Dealer
Yes
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