Jack Hawes | Page 8
Service Advisor
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.
Read moreDealership Experience
9 yrs, 2 mos
Industry Experience
9 yrs, 2 mos
299 Reviews
Write a Review299 Reviews of Jack Hawes
November 25, 2023
Thank again Darren, for all you do on my truck my radio is working great one love is working great one love More
Other Employees Tagged: Darren Van Orden
November 23, 2023
Great service department. Fast turn around, mounted my inspection sticker in perfect alignment with the registration sticker and installed the parts I needed Fast turn around, mounted my inspection sticker in perfect alignment with the registration sticker and installed the parts I needed More
November 22, 2023
I was charged an 400 for a car that was suppose to be a longer. They kept say my car was almost done then when I went to get it was not fix right so I had to wait another day longer. They kept say my car was almost done then when I went to get it was not fix right so I had to wait another day More
Other Employees Tagged: Phil Valenti
November 21, 2023
Great customer service. Drove right into the service area and the service person came out to greet me immediately.., no waiting, and then he took care of matters from there Drove right into the service area and the service person came out to greet me immediately.., no waiting, and then he took care of matters from there. The wait for the Oil Change was short.., and I was out 60 minutes later. More
Other Employees Tagged: Keith Osier
November 12, 2023
I am not pleased with the fact that I paid, in cash, for 4 new Michelin tires and was sent on way (after just passing inspection) with a leaking valve stem. I left shortly after for NJ. I had to stop at 4 new Michelin tires and was sent on way (after just passing inspection) with a leaking valve stem. I left shortly after for NJ. I had to stop at 2 shop , as I was told I had dirt on the bead ( paying each time). I stopped x 7 to fill the tire with air.. when I arrived home, the car was brought back to Cortese, where the problem was resolved. I feel my time, money, and frustration should be compensated for with 2 free oil changes and tire rotations. More
Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith
November 10, 2023
Darren and the technician did an outstanding job. Together the vechical was repaired in a very acceptable time. Thanks to the entire staff at Cortese Ford. I would highly recommend this dealership fo Together the vechical was repaired in a very acceptable time. Thanks to the entire staff at Cortese Ford. I would highly recommend this dealership for repairs and sales. More
Other Employees Tagged: Darren Van Orden
November 09, 2023
Jack did an excellent job with my service work. I was in for recall work and he found another problem, He told me about and made phone calls to another dealer involved and got the everything figure I was in for recall work and he found another problem, He told me about and made phone calls to another dealer involved and got the everything figured out. I've been with Cortese for years and would like to continue. More
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