Jack Hawes | Page 9

I was charged an 400 for a car that was suppose to be a longer. They kept say my car was almost done then when I went to get it was not fix right so I had to wait another day longer. They kept say my car was almost done then when I went to get it was not fix right so I had to wait another day More

by carriephelan2000 Verified Customer Verified Customer

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Great customer service. Drove right into the service area and the service person came out to greet me immediately.., no waiting, and then he took care of matters from there Drove right into the service area and the service person came out to greet me immediately.., no waiting, and then he took care of matters from there. The wait for the Oil Change was short.., and I was out 60 minutes later. More

by man38f Verified Customer Verified Customer

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Great Service. . Jack and team were absolutely awesome. I will recommend you all to any and everyone. . Jack and team were absolutely awesome. I will recommend you all to any and everyone. More

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I am not pleased with the fact that I paid, in cash, for 4 new Michelin tires and was sent on way (after just passing inspection) with a leaking valve stem. I left shortly after for NJ. I had to stop at 4 new Michelin tires and was sent on way (after just passing inspection) with a leaking valve stem. I left shortly after for NJ. I had to stop at 2 shop , as I was told I had dirt on the bead ( paying each time). I stopped x 7 to fill the tire with air.. when I arrived home, the car was brought back to Cortese, where the problem was resolved. I feel my time, money, and frustration should be compensated for with 2 free oil changes and tire rotations. More

by kia2535 Verified Customer Verified Customer

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Darren and the technician did an outstanding job. Together the vechical was repaired in a very acceptable time. Thanks to the entire staff at Cortese Ford. I would highly recommend this dealership fo Together the vechical was repaired in a very acceptable time. Thanks to the entire staff at Cortese Ford. I would highly recommend this dealership for repairs and sales. More

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Jack did an excellent job with my service work. I was in for recall work and he found another problem, He told me about and made phone calls to another dealer involved and got the everything figure I was in for recall work and he found another problem, He told me about and made phone calls to another dealer involved and got the everything figured out. I've been with Cortese for years and would like to continue. More

by clkendall57 Verified Customer Verified Customer

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Jack is always helpful and strives to make sure everything is right. I have confidence in their work. everything is right. I have confidence in their work. More

by craigerlockwood Verified Customer Verified Customer

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The service department always fixes my vehicles correctly, courteous staff and they work diligently to get the cars in quickly. correctly, courteous staff and they work diligently to get the cars in quickly. More

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I’ve purchased 2 Ford Escape SUV’s from Cortese. I’ve come back to the service department for most of my upkeep work. I’ve come back to the service department for most of my upkeep work. More

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My recent appointment was amazing, Jack was so helpful and very professional. I felt at home and confident that I was receiving the best quality for my vehicle. Thank you Jack for all you did to make that and very professional. I felt at home and confident that I was receiving the best quality for my vehicle. Thank you Jack for all you did to make that happen! Jim Dailey More

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