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Jack Hawes
Jack Hawes at Cortese Ford Lincoln

Jack Hawes | Page 9

Service Advisor

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.7
299 Reviews

I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

4.7

299 Reviews

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299 Reviews of Jack Hawes

November 06, 2023

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Employee Rating

Jack is always helpful and strives to make sure everything is right. I have confidence in their work. More

by craigerlockwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2023

Cortese Ford Lincoln responded

Jack thanks for the kind words!!! We appreciate your business.

November 03, 2023

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Employee Rating

The service department always fixes my vehicles correctly, courteous staff and they work diligently to get the cars in quickly. More

by Bruce
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Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden , Al Rossester

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October 16, 2023

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I’ve purchased 2 Ford Escape SUV’s from Cortese. I’ve come back to the service department for most of my upkeep work. More

by Sheilacjo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Rossester

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Oct 20, 2023

Cortese Ford Lincoln responded

Thank you so much for being apart of the Cortese Family. We appreciate your business. Thanks for the great review!!!

October 15, 2023

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Employee Rating

My recent appointment was amazing, Jack was so helpful and very professional. I felt at home and confident that I was receiving the best quality for my vehicle. Thank you Jack for all you did to make that More

by Jim
Service Price Transparency
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Recommend Dealer
Yes
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Oct 20, 2023

Cortese Ford Lincoln responded

Jim thanks for your business, we appreciate customers like yourself.

October 14, 2023

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Employee Rating

I was scheduled for an oil change but asked for service to ready my car for a trip. Cortese was accommodating, and Jack was informative and reassuring. More

by seriousb1
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Recommend Dealer
Yes
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Oct 20, 2023

Cortese Ford Lincoln responded

Thank you for the kind words. Glad we could help!!

October 09, 2023

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Employee Rating

Great job , very professional and courteous ! I will be returning very soon thanks so much More

by Bsantiago89
Recommend Dealer
Yes
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Oct 11, 2023

Cortese Ford Lincoln responded

Thank you so much for your business. We appreciate you!!!

October 09, 2023

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Employee Rating

Went in for a safety recall and oil change. Received a text message when the car was ready to be picked up which was earlier than expected. More

by jlopez090503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Rossester

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Oct 11, 2023

Cortese Ford Lincoln responded

Thanks for your kind words... We will continue to strive for 5 stars!

October 07, 2023

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great team, great people, great dealer, great waiting area, great coffee, no problems, happy day. TV had only one channel More

by DaveSuv
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Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Cortese Ford Lincoln responded

Dave, thanks for your business. We will continue to strive for 5 stars!!!

October 05, 2023

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Its always a pleasure working with Jack. He works hard to keep his customers happy. More

by davevareb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Cortese Ford Lincoln responded

We thank you for the kind words, Jack is a great asset to Cortese. Thanks for your business.

October 02, 2023

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Employee Rating

Great People and great service. Made the appointment fast and easy. Pleasure to do business with. More

by atpropertysolutionsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Valenti , Al Rossester

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Oct 03, 2023

Cortese Ford Lincoln responded

We thank you for your business here at Cortese.

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