Jack Hawes | Page 10
Service Advisor
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.
Read moreDealership Experience
9 yrs, 6 mos
Industry Experience
9 yrs, 6 mos
313 Reviews
Write a Review313 Reviews of Jack Hawes
November 12, 2023
I am not pleased with the fact that I paid, in cash, for 4 new Michelin tires and was sent on way (after just passing inspection) with a leaking valve stem. I left shortly after for NJ. I had to stop at 4 new Michelin tires and was sent on way (after just passing inspection) with a leaking valve stem. I left shortly after for NJ. I had to stop at 2 shop , as I was told I had dirt on the bead ( paying each time). I stopped x 7 to fill the tire with air.. when I arrived home, the car was brought back to Cortese, where the problem was resolved. I feel my time, money, and frustration should be compensated for with 2 free oil changes and tire rotations. More
Other Employees Tagged: Keith Osier, Scott Rhodes, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith, Patrick Zimmerman
November 10, 2023
Darren and the technician did an outstanding job. Together the vechical was repaired in a very acceptable time. Thanks to the entire staff at Cortese Ford. I would highly recommend this dealership fo Together the vechical was repaired in a very acceptable time. Thanks to the entire staff at Cortese Ford. I would highly recommend this dealership for repairs and sales. More
Other Employees Tagged: Darren Van Orden
November 09, 2023
Jack did an excellent job with my service work. I was in for recall work and he found another problem, He told me about and made phone calls to another dealer involved and got the everything figure I was in for recall work and he found another problem, He told me about and made phone calls to another dealer involved and got the everything figured out. I've been with Cortese for years and would like to continue. More
November 03, 2023
The service department always fixes my vehicles correctly, courteous staff and they work diligently to get the cars in quickly. correctly, courteous staff and they work diligently to get the cars in quickly. More
Other Employees Tagged: Darren Van Orden , Al Rossester
October 15, 2023
My recent appointment was amazing, Jack was so helpful and very professional. I felt at home and confident that I was receiving the best quality for my vehicle. Thank you Jack for all you did to make that and very professional. I felt at home and confident that I was receiving the best quality for my vehicle. Thank you Jack for all you did to make that happen! Jim Dailey More
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