Jack Hoyland
Jack Hoyland at Martin Chevrolet

Jack Hoyland | Page 2

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.5
25 Reviews
4.5

25 Reviews

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25 Reviews of Jack Hoyland

May 28, 2026

Dealership Rating
Employee Rating

Treated like family Always treated with respect, understanding Welcome you always with professionlism. Thank you Martin Chevrolet More

by heartbeat0404@aol.com
Recommend Dealer
Yes

Other Employees Tagged: Jack Hoyland

Jun 03, 2026

Martin Chevrolet responded

Thank you for your wonderful review! Providing professional service with a personal touch is what we strive for every day. Thank you for choosing Martin Chevrolet and for being a valued part of our family. We look forward to seeing you again! - Martin Chevrolet

May 23, 2026

Dealership Rating
Employee Rating

They were very thorough with my car. They were very thorough with my car and listened to my concerns about what was happening when I was driving the car. More

by jodgrl1827
Recommend Dealer
Yes

Other Employees Tagged: Jack Hoyland

Jun 03, 2026

Martin Chevrolet responded

Thank you for your feedback! We're glad to hear that our team took the time to thoroughly inspect your vehicle and carefully listen to your concerns. We know how important it is to understand what our customers are experiencing behind the wheel, and we appreciate the trust you placed in us to help diagnose and address the issue. Thank you for choosing Martin Chevrolet, and we look forward to assisting you again whenever you need us. - Martin Chevrolet

May 23, 2026

Dealership Rating
Employee Rating

Very friendly service and quick as always I love how Very co.munative they are and straight to the pount. More

by markracz979
Recommend Dealer
Yes

Other Employees Tagged: Jack Hoyland

Jun 03, 2026

Martin Chevrolet responded

Mark, Thank you! Your kind words mean a lot and we are glad we could help you out! - Martin Chevrolet

May 21, 2026

Dealership Rating
Employee Rating

Good people clean shop and they keep their word and do exactly as they say More

by Jackplumb54
Recommend Dealer
Yes

Other Employees Tagged: Jack Hoyland

Jun 03, 2026

Martin Chevrolet responded

Thanks for the 5 star rating! We are so glad we could help! Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

April 08, 2026

Dealership Rating
Employee Rating

I had a great service visit to Martin Chevrolet. My customer service representative was Jack. He was very nice, explained everything perfectly. He even arranged a loaner car for me so I could pick u More

by jbk1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Martin Chevrolet responded

Thank you so much for the amazing review! We're thrilled to hear that you had such a great experience with Jack. He truly goes above and beyond to take care of our customers. From arranging a loaner to keeping you informed and making sure everything was just right at pickup, it’s great to know his efforts made a difference. We really appreciate your kind words and your trust in us. 10 out of 10 means a lot! Thank you, and we look forward to seeing you again next time! - Martin Chevrolet

March 25, 2026

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Employee Rating

Been waiting on a call for a part for my vehicle and it's been two weeks and I still haven't heard anything from them. I said they would be in stock the next day. Still waiting to get my seatbelt fixed from More

by Pdsoftball
Recommend Dealer
No

Other Employees Tagged: Jack Hoyland

February 27, 2026

Dealership Rating
Employee Rating

lol m The sales and service was excellent. Transferring the title from my daughter who passed away was handled well. We've bought 4 cars from Matt and are very happy. More

by Gladys.diana14
Recommend Dealer
Yes

Other Employees Tagged: Jack Hoyland

Feb 27, 2026

Martin Chevrolet responded

Gladys, Thank you for sharing your experience and for your continued trust in Martin Chevrolet. We’re glad to hear that the sales and service met your expectations, especially during such a sensitive time with the title transfer. We truly appreciate your loyalty over the years and are honored to have helped your family with four vehicle purchases. We look forward to serving you for many years to come. - Martin Chevrolet

January 16, 2026

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Employee Rating

I always have a great experience with the service department. I'm always met with a warm smile and pleasant conversation! From the time I drop off my vehicle until I pick it up, they always keep me u More

by Di
Recommend Dealer
Yes

Other Employees Tagged: Jack Hoyland

Jan 20, 2026

Martin Chevrolet responded

Di, Thank you so much for the kind words and continued trust in our service department! It means a lot to know that Martin has been your best experience both in purchasing and servicing your vehicle. We truly appreciate your loyalty and look forward to taking care of you for many years to come! - Martin Chevrolet

January 13, 2026

Dealership Rating
Employee Rating

Informed me of issues that will need to be addressed soon but did not pressure me for a decision. told me to keep an eye on them and contact them if I had any questions More

by jim.vecchio.1
Recommend Dealer
Yes

Other Employees Tagged: Jack Hoyland

Jan 20, 2026

Martin Chevrolet responded

Jim, We are very happy we could provide you with a positive experience. If you're ever in need of more help, please let us know! - Martin Chevrolet

November 29, 2025

Dealership Rating
Employee Rating

Always gives excellent service and I'm always in and out! Very clean, everyone is very friendly! More

by KELSEYMSCHLEGLE
Recommend Dealer
Yes

Other Employees Tagged: Jack Hoyland

Dec 02, 2025

Martin Chevrolet responded

Thank you for the wonderful feedback! We're glad to hear you consistently receive excellent, efficient service and enjoy our clean, welcoming environment. We appreciate you choosing us! - Martin Chevrolet

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