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Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 18

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,088 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,088 Reviews

Write a Review

1088 Reviews of Jack Kim

October 10, 2024

Dealership Rating
Employee Rating

Excellent service! The staff is professional, friendly, and efficient. They made my experience smooth and hassle-free. More

by Lex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2024

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

October 09, 2024

Dealership Rating
Employee Rating

The experience was very efficient and was very nice and accommodating. Would come again any day More

by DESI.LO212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

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Oct 11, 2024

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 08, 2024

Dealership Rating
Employee Rating

Everything was taken care of in order very quickly. Jack Kim was very friendly and answered all of my questions. More

by yjonly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lee

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Oct 11, 2024

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that Jack was able to answer your questions. Please let us know if we can help you with anything else.

October 05, 2024

Dealership Rating
Employee Rating

Service was good and was done on time. New waiting area and Uber service is great addition. More

by ritu.manrai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremey service was great

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Oct 08, 2024

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 04, 2024

Dealership Rating
Employee Rating

The coordinator did a poor job at explaining and was trying to scam more money without telling us what they were going to charge. The quotes were honestly all over the place. More

by SarahLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nicole

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Oct 08, 2024

South Bay Hyundai responded

I'm very sorry to hear of your experience. I am looking into the matter now. Thank you for letting us know, we appreciate the feedback.

October 04, 2024

Dealership Rating
Employee Rating

Great customer service. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. More

by JULIESCRIVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong, Ryan Matsumoto, Juan Santoro, Tracy Bracken, Tracy Ferrara, Alex Ruiz , Richard Andersen, Chris Axume, Mike "MJ" Juarez

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Oct 04, 2024

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! We appreciate you and look forward to your next visit.

September 28, 2024

Dealership Rating
Employee Rating

lt is a great dealership, l would recommend them up everyone and return myself for buying another car there. More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong, Ryan Matsumoto, Juan Santoro , Justin Rodriguez

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Sep 30, 2024

South Bay Hyundai responded

We love to read reviews like this one! Thank you so much for sharing your experience at South Bay Hyundai. We are so pleased to hear that our team was able to give you the service you deserve. Please don't hesitate to call if you have any questions

September 27, 2024

Dealership Rating
Employee Rating

Everything was accomplished in timely manner; service people were professional and courteous; prompt call when service was completed More

by ABHOLMAN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

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Sep 30, 2024

South Bay Hyundai responded

We're happy you found our staff to be so supportive during your experience here at South Bay Hyundai. We are always more than happy to assist you if anything else comes up. Take care!

September 23, 2024

Dealership Rating
Employee Rating

My experience with Hyundai South Bay is always amazing. Jack is so personable very kind, patient and always knowledgeable. More

by rush.raven.amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 30, 2024

South Bay Hyundai responded

We're glad to know you enjoyed the top-notch service and amenities at South Bay Hyundai! Thanks for taking a moment to share your experience. We hope to see you again!

September 23, 2024

Dealership Rating
Employee Rating

Charged me $725. 00 for an oil change. Had me wait 3+ hours, then told me afterward their mechanics get $205/hour. Next time I'm going to Jiffy Lube or Pep Boys. More

by Marhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Calvin Jeong

Report | Print
Sep 30, 2024

South Bay Hyundai responded

We're disappointed to read this review and understand your frustration. Our team uses these reviews to improve the experience for our customers, so rest assured, we take them seriously.

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