Jacky Hwang | Page 18

great! Alison was so nice and helpful with everything! She was also accommodating with our schedule! Overall my experience was very good and I would definite Alison was so nice and helpful with everything! She was also accommodating with our schedule! Overall my experience was very good and I would definitely recommend! More

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Love my Odessy! Alison sent vehicle information to me ahead of time for me to review per my request. She had all of the vehicles ready for me to look at when I arrive Alison sent vehicle information to me ahead of time for me to review per my request. She had all of the vehicles ready for me to look at when I arrived. She knew everything about each of the vehicles which helped me decide which vehicle was right for me. More

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Alison is a proven professional! Everytime I have a vehicle need Alison is the first person that pops in my mind. She knows how to explain things to you without all of the “Mumbo Jumb Everytime I have a vehicle need Alison is the first person that pops in my mind. She knows how to explain things to you without all of the “Mumbo Jumbo”, and you leave the dealership without feeling violated! She is very knowledgeable of the products she sells and my repeat business is a testament to that!!! More

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Really really happy Ally was the right person to me that day to buy my dream car all her honesty effectiveness and effciency. I showed up at noon ready to drive at 130 Ally was the right person to me that day to buy my dream car all her honesty effectiveness and effciency. I showed up at noon ready to drive at 130 More

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Best Service Ever! I recently purchased my first car though Alison and Jacky at Leith Honda, and the experience was warm, friendly, and professionalism that can't be fou I recently purchased my first car though Alison and Jacky at Leith Honda, and the experience was warm, friendly, and professionalism that can't be found elsewhere. I was completely taken care of, all my questions answered and fully explained, popcorn added a nice touch! Alison stays in contact after your purchase to make sure everything is okay. More

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Great sales experience Alison made the whole process very enjoyable. She was very knowledgeable on every feature of the cars she showed. Every question I asked she answered. Alison made the whole process very enjoyable. She was very knowledgeable on every feature of the cars she showed. Every question I asked she answered. Alison truly loves working with people, I will definitely refer her to anyone I know that is looking for a new vehicle. John Fierro More

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Alison delivers a quality sales experience! If you are in the market for a new/used Honda, you NEED to call Alison Davis at Leith Honda. From the time Alison opened the front door to let us in If you are in the market for a new/used Honda, you NEED to call Alison Davis at Leith Honda. From the time Alison opened the front door to let us in Leith, to the time I left with my new Honda a week later, I felt I was valued as not only a customer, but as a friend. Alison educated us as to our options, listened to our needs, and matched us up with exactly what we needed. After comparing prices and dealerships, and customer service, it was great to know my local dealer not only wanted my business, but gave me the best price. To make it a reality, Alison handed me off to Jacky in F/I to sure up the money part. This was also the smoothest financial transaction ever. To cap off our experience, Alison helped deliver our new Honda to my home to surprise my wife. The next morning she contacted me to make sure my wife loved it. As an ex-car salesman, and customer service oriented person, I HIGHLY AND STRONGLY RECOMMEND Alison Davis for their next auto purchase. More

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Horrible experience Went in to purchase hoping to take a civic home with me. However, the finance guy (Jacky Hwong) was very rude. Probably didnt even try to run my credi Went in to purchase hoping to take a civic home with me. However, the finance guy (Jacky Hwong) was very rude. Probably didnt even try to run my credit score until I opted him too. Didnt work with me at all and all he offered was judgement. He was laughing at me when I said that he wasnt giving me a good deal. He was rude and condecending, treating me like I was stupid. I know enough about dealerships and It was not my first time buying a car. I have gone to the process before with other dealerships and they treated me with respect and courtesy. He just judged and laughed. Felt very wrongly treated and would never give them my money. More

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less than honest finance manager We give this review a "2 - salesman Ray Qada, gets a "5", but Jacky Hwang, Finance Mgr, gets a "1", which skews the rating. He was extremely condescen We give this review a "2 - salesman Ray Qada, gets a "5", but Jacky Hwang, Finance Mgr, gets a "1", which skews the rating. He was extremely condescending, and LAUGHED AT US (mockingly) when we refused his attempts to sell an extended warranty. He told an "untruth" when we asked if we had to decide on a warranty right then, stating Honda only offers extend warranties "at time of purchase". That is simply not true. He further stated that Honda's paint jobs aren't what they used to be, are soft, and not covered under warranty. Don't be fooled into thinking you have to make decisions about extended warranties the day of purchase under SO much pressure after being presented with a chart FULL of options with different deductibles, coverages, time frames, etc. It's a lot to process and you need time to research, do the math, and decide if it's worth it - and most times they are not. It's no mystery the finance mgr is an important, integral part of the profit margin and "highly trained" in pitching and closing the product/finance options. But, when it involves deceiving the customer and treating them like they are complete idiots in order to accomplish that goal, that's inexcusable. We completed their survey a couple of wks ago and told someone would contact us, hasn't happened - just the automated, generic response. If we don't hear from them we can only assume their "customer satisfaction is our most important goal" is a crock, and they do not care if their employees lie to their customers. More

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My first Honda and I love it! I went to visit Leith one afternoon to check out the new Honda Accords. I honestly just went to look. The next day, Mike Anbar and Cray reached out. T I went to visit Leith one afternoon to check out the new Honda Accords. I honestly just went to look. The next day, Mike Anbar and Cray reached out. To make a long story short, they were great and I was given an awesome deal on a 2016 Honda Accord. It warmed my heart to give Mike Anbar his first deal during his first week at Leith! I can't say enough about the customer service I received from Jacky! Leith is the way to go! Ask for Mike A., Cray, and definitely Jacky! More

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