Jacob Burns
Jacob Burns at Volvo Cars Silver Spring

Jacob Burns

Sales Consultant/OSD Specialist

Volvo Cars Silver Spring

3121 Automobile Blvd
Silver Spring, MD 20904

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5.0
153 Reviews
5.0

153 Reviews

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153 Reviews of Jacob Burns

November 14, 2025

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Employee Rating

I bought my Volvo XC60 B5 Ultra from Volvo Cars Silver Spring, and Jacob made the whole process easy and smooth. He was knowledgeable, patient, and transparent, with no pressure at any stage. Everything—f More

by gorantladeepthi4
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Greaney, Damir Sabolcec

November 13, 2025

Dealership Rating
Employee Rating

HIGHLY recommend Volvo Cars Silver Spring. I am a first time buyer and Jacob and Damir made the process easy and stress free. They are incredibly knowledgeable, kind, and professional. I'm so More

by mollyyedwards
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Damir Sabolcec

November 13, 2025

Dealership Rating
Employee Rating

Everyone was helpful and the process was made easy by the positive attitudes and willingness to work with us. More

by Hansenbe
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Recommend Dealer
Yes

November 01, 2025

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Jacob went above and beyond for us. He made the leasing process easier than we could have expected and guided us in the right direction to pick the perfect car for our family. He took t More

by norabgordon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Espejo, Damir Sabolcec

Nov 02, 2025

Volvo Cars Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

October 17, 2025

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Jacob, Luiz, Damir, and Noah were all a pleasure to work with. I was an out of State buyer. They went to the length of even picking me up at the train station when I came into town to buy the car. They han More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2025

Volvo Cars Silver Spring responded

Hi Michael, thank you for your positive review. We're glad to hear that you found our team here at Volvo Cars Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 16, 2025

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Jacob and Volvo Silver Spring provided the best car buying experience that I’ve ever had. The process was quick, easy, and they answered all of my questions along the way. I would definitely come back. More

by mccarthyj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2025

Volvo Cars Silver Spring responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you, and we hope to see you again!

September 24, 2025

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Employee Rating

Jacob and Eric are consummate professionals. They made the process of buying my Volvo smooth and low-key. This dealership is number one in my book, as is the staff. I look forward to working wi More

by Beth Lichtenstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Monnig , Bruce King

Sep 25, 2025

Volvo Cars Silver Spring responded

Hi Beth, thank you for your positive review. We're glad to hear that you found our team here at Volvo Cars Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 04, 2025

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Employee Rating

Jacob is very professional and committed to customer satisfaction. We look forward to working with him on further purchases. More

by Christine
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jose Espejo, Damir Sabolcec

Sep 08, 2025

Volvo Cars Silver Spring responded

Hi Christine, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 01, 2025

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Employee Rating

Great experience! Jacob and the entire Volvo Cars Silver Spring team did a fantastic job showing us all of our options and helping us pick out our next Volvo. Every More

by Drew1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 07, 2025

Volvo Cars Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

August 15, 2025

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Employee Rating

My friend called Jacob after going on google to search for a red Acura MDX. After arriving to the Volvo dealership, we were greeted with a smile and offered some coffee or water. Which was a breath of fre More

by Princess Leia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Montalvo, Damir Sabolcec

Aug 17, 2025

Volvo Cars Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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