14 Reviews
Write a Review14 Reviews of Mercy Auza
May 14, 2026
Volvo SS was fine. Everyone we came into contact with was exceptional. A good experience. Everyone we came into contact with was exceptional. A good experience. More
Other Employees Tagged: Kofi Dwomo-Appiah, Calvin Woody, Allen Kim
May 12, 2026
The experience with the purchase of our vehicle was great. Kofi was the first person that came out to assist us when we arrived. He was very personable and known about the vehicles. The test driv great. Kofi was the first person that came out to assist us when we arrived. He was very personable and known about the vehicles. The test drive was great and very informative. When we returned to the showroom, we met Calvin. He gave us his undivided attention even thought he continued to help other customers and sales force staff. We had planned a day of visiting 4 dealerships. It's unfortunate for three of them that we stopped here first. Though Calvin worked with us to go to one of your dealers so we could test drive one of the other three models car. We left Saturday, after information over load and hunger, with the promise to return Monday to purchase. We purchased Monday, May 11th, and we got as close to our financial limit as we could, and the vehicle we wanted. Again, a long day, but we are more fully aware of everything then I've ever been about car purchasing. Then Allen explained all the financing questions we had. Great experience all involved. We even met the Service Team and confirmed our first annual mateinance plan. Thank you all for a great experience. More
Other Employees Tagged: Justin Menzies, Kofi Dwomo-Appiah, Calvin Woody, Allen Kim
May 12, 2026
I have an excellent experience with Angel and the Volvo team!10/10! My buying expereince was direct, fast, and efficient! team!10/10! My buying expereince was direct, fast, and efficient! More
Other Employees Tagged: Damir Sabolcec, Angel Melgar
April 06, 2026
We had a very positive experience working with Kofi Appiah at Volvo Silver Spring. He was personable, very knowledgeable, and professional in selling us a CPO Volvo and purchasing our trade in. We wo Appiah at Volvo Silver Spring. He was personable, very knowledgeable, and professional in selling us a CPO Volvo and purchasing our trade in. We would gladly work with him again. More
Other Employees Tagged: Kofi Dwomo-Appiah, Calvin Woody
March 24, 2026
It’s what I’ve come to expect from silver spring Volvo- excellent, fast, quality service and a friendly staff. Top to bottom. And again a nice clean car. excellent, fast, quality service and a friendly staff. Top to bottom. And again a nice clean car. More
Other Employees Tagged: Joe Devlin, Jose Espejo , Young lady at the front desk.. wonderful.
December 14, 2025
Jesse S. at Volvo, Silver Spring was amazing! Our family bought our car from this dealership in 2022, and the service has been impeccable ever since. The team at Volvo, Silver Spring was amazing! Our family bought our car from this dealership in 2022, and the service has been impeccable ever since. The team was very flexible and responsive to our drop off needs. He was prompt, responsive, and get us abreast of everything with the recall charges and made sure all other items needed were taken care of for our upcoming holiday travel! We so appreciate when car service folks are honest and upfront with our options. I would tell any and everyone to go ask for Jesse if your Volvo is in need of service and Volvo Silver Spring is where to go for purchases or service if you are in MD and in need of a car or service for your vehicle! More
Other Employees Tagged: Jose Espejo, Jesse Segovia
December 11, 2025
Rodrigo was very knowledgeable about my new Volvo. He patiently explained the various dashboard and entertainment features. Rodrigo is a real asset to the Volvo Corporation. He patiently explained the various dashboard and entertainment features. Rodrigo is a real asset to the Volvo Corporation. More
Other Employees Tagged: Jacob Burns, Alma Auza, Luis Montalvo, Damir Sabolcec, Jesse Segovia, Hector Alvarez , Bethel Anyatonwu, Rodrigo Ernesto Hernandez-Buitrago
December 06, 2025
Rodrigo has always been there for me. He answered all questions of my questions when I came back to pick up my tags. He then showed me more features I had not yet discovered. Very friendl He answered all questions of my questions when I came back to pick up my tags. He then showed me more features I had not yet discovered. Very friendly and helpful. More
November 11, 2025
The Silver Spring Volvo dealership is very nice, people are very welcoming and the choice of cars is large. Thank you to Peter for his help and his time. are very welcoming and the choice of cars is large. Thank you to Peter for his help and his time. More
Other Employees Tagged: Peter Larson , Eric Monnig
September 30, 2025
Angel was a pleasure to work with and made the entire process seamless from beginning to end. process seamless from beginning to end. More
Other Employees Tagged: Damir Sabolcec, Angel Melgar

