Jacob Burns

Jacob was so nice and patient with me with getting into a new lease. I highly recommend him! new lease. I highly recommend him! More

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Jacob was very patient with me with deciding whether or not I wanted to lease the Volvo XC40. We had been going back and forth for a couple of months because of my busy work schedule. He was patient, but not I wanted to lease the Volvo XC40. We had been going back and forth for a couple of months because of my busy work schedule. He was patient, but at the same time persistent. Which I actually appreciated because it helped me to make the decision to at least test drive the XC40. Jacob was awesome! He was proactive in asking me the right questions which answered most the questions I already had. This resulted in me having a very quick and smooth process. Best experience I’ve had purchasing a car. More

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I have had two great experiences with Jacob and Volvo Cars of Silver Spring. Jacob sold me my first Volvo S60 (2019) several years ago and was great at walking me through the process and with getting my Cars of Silver Spring. Jacob sold me my first Volvo S60 (2019) several years ago and was great at walking me through the process and with getting my car connected and set up with all my preferences and showing me how everything worked. My second experience came recently when I leased my 2026 Volvo XC60 Ultra with Jacob. Jacob and the dealer worked very quickly and efficiently to get me out of a car (not a Volvo) I had leased and was not happy with and made everything work within my budget. So thankful to be back in a Volvo! More

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From start to finish, Jacob and the Volvo team delivered an exceptional car-buying experience. Jacob patiently walked me through every step, even helping connect my mobile phone and explaining each feature an exceptional car-buying experience. Jacob patiently walked me through every step, even helping connect my mobile phone and explaining each feature and button. I couldn’t speak more highly of my experience at Volvo of Silver Spring! More

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Smooth process. Honest and accommodating. Made a painful process painless. Good communication. Made it work for our family Honest and accommodating. Made a painful process painless. Good communication. Made it work for our family More

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Leasing our third vehicle from Volvo Cars Silver Spring was a great experience thanks to Jacob. He was professional, knowledgeable, and courteous throughout the process, and I especially appreciated his ho was a great experience thanks to Jacob. He was professional, knowledgeable, and courteous throughout the process, and I especially appreciated his honest, no-pressure approach. He made the entire experience smooth and stress-free. More

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Rodrigo was very knowledgeable about my new Volvo. He patiently explained the various dashboard and entertainment features. Rodrigo is a real asset to the Volvo Corporation. He patiently explained the various dashboard and entertainment features. Rodrigo is a real asset to the Volvo Corporation. More

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Jacob Burns is knowledgeable, courteous, and professional. Highly recommend working with him for all car-buying needs. professional. Highly recommend working with him for all car-buying needs. More

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It was great and easy working with Jacob Burns, Eric Monnig, and with the team at Volvo Silver Spring. Jacob’s communication before, during, and after the purchase was clear and precise. I purchased a u Monnig, and with the team at Volvo Silver Spring. Jacob’s communication before, during, and after the purchase was clear and precise. I purchased a used Volvo and they made sure that everything was as it should be, and checked that I was satisfied. I travelled from out of state to purchase the vehicle and Jacob made the process easy and efficient. His attention to customer care is evident. Overall excellent service. I would recommend working with Jacob, Eric, and Silver Spring Volvo. Thanks again for your help! More

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If you are looking for a car, go see Jacob Burns. He is efficient, knowledgeable, and gets things done quickly. He even went out of his way to overnight something I forgot at the dealership after I l He is efficient, knowledgeable, and gets things done quickly. He even went out of his way to overnight something I forgot at the dealership after I left. That kind of service is hard to find. Five stars! More

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