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Jacob Hudson
Jacob Hudson at Norman Frede Chevrolet Co.

Jacob Hudson

Service Consultant

Norman Frede Chevrolet Co.

16801 Feather Craft Ln
Houston, TX 77058

5.0
20 Reviews
5.0

20 Reviews

Write a Review

20 Reviews of Jacob Hudson

March 07, 2024

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Employee Rating

Jacob Hudson was my contact in the service department and he was wonderful. He was very professional and kept me up to date on the process of my truck. I am very pleased with the overall service of Norman F More

by Marilynmartin039
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Recommend Dealer
Yes
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Mar 08, 2024

Norman Frede Chevrolet Co. responded

Marilyn, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jacob does for Norman Frede Chevrolet and our customers. Hope to see you again soon! Sincerely, The Norman Frede Chevrolet Team

February 19, 2024

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Very quick service and Jacob was very professional and kept me informed of what was going on and what was needed. Great job by all. More

by Fireman.ricky63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cox

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Feb 22, 2024

Norman Frede Chevrolet Co. responded

Thanks for the kudos, Ricky. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Norman Frede Chevrolet Team

February 14, 2024

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Easy to schedule, prompt on appointment time, friendly and courteous, quality care and attention. Have done business with them for years and hopefully years to come. More

by terry.mcelroy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Trever Craigie, Chaise Merritt, Paula Godail

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Feb 16, 2024

Norman Frede Chevrolet Co. responded

Terry, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

February 05, 2024

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Great service, very efficient. Service writer and were very professional and friendly. Would give repeat business More

by ronbavt
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Godail

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Feb 07, 2024

Norman Frede Chevrolet Co. responded

Ron, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Norman Frede Chevrolet's Service Department. Sincerely, The Norman Frede Chevrolet Team

January 31, 2024

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First time here, awesome service. Jose was an excellent driver! Thank you Norman Frede Chevy! More

by HappyCustomer
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Recommend Dealer
Yes
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Feb 02, 2024

Norman Frede Chevrolet Co. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

January 31, 2024

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They have been quick to get my truck in and out each time I have came to them for an oil change, routine maintenance or service when a check engine light came on. More

by g_watts2
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Recommend Dealer
Yes
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Feb 02, 2024

Norman Frede Chevrolet Co. responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Norman Frede Chevrolet Team

January 12, 2024

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I really appreciate your help! ! Your team is the best ever thank you so much More

by LoR3na68!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Eddie Cox, Trever Craigie, Chaise Merritt, Paula Godail, Alejandro Ayala , Kevin Martinez

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Jan 15, 2024

Norman Frede Chevrolet Co. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

December 30, 2023

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Everyone was nice and professional. My car service was quick and done well. Good overall. More

by courtneyjones287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trever Craigie, Katherine Garcia

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Jan 02, 2024

Norman Frede Chevrolet Co. responded

Thank you for leaving us this great review, Courtney! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Norman Frede Chevrolet Team

December 28, 2023

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First service for 2024 truck went exactly as dealership planned. Arrived on time and was greeted by 2 employees, Uber home and to pick up truck when ready. Just as promised! More

by eogc2lg
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lopez

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Dec 29, 2023

Norman Frede Chevrolet Co. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

December 28, 2023

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The sales person Ana Villa was very nice and knowledgeable about the cars and concerned of my needs and worked hard to get me the best deal possible! If ever I buy another car I will visit Norma More

by trevino20012001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ana Villa , Tonia Allen

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Dec 29, 2023

Norman Frede Chevrolet Co. responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Ana’s sales excellence is always consistent, and we're glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Norman Frede Chevrolet Team

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