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Alejandro Ayala
Alejandro Ayala at Norman Frede Chevrolet Co.
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Alejandro Ayala

Service Advisor

Norman Frede Chevrolet Co.

16801 Feather Craft Ln
Houston, TX 77058

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5.0
15 Reviews

Dealership Experience

8 mos

Industry Experience

8 mos

Languages Spoken

Spanish Spanish

5.0

15 Reviews

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15 Reviews of Alejandro Ayala

February 16, 2024

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Employee Rating

Great job. The service was amazing and customer service personnel was get great. Will use them again. More

by Jerryanddebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlton Cotton, Eddie Cox, Trever Craigie, Noey Aleman, Kyle Booth, Paula Godail

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Feb 16, 2024

Norman Frede Chevrolet Co. responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Norman Frede Chevrolet Team

January 12, 2024

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Employee Rating

I really appreciate your help! ! Your team is the best ever thank you so much More

by LoR3na68!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Eddie Cox, Trever Craigie, Chaise Merritt, Jacob Hudson, Paula Godail , Kevin Martinez

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Jan 15, 2024

Norman Frede Chevrolet Co. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

December 30, 2023

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Employee Rating

The Chevy Service Department Is Always Very Courteous. They Are also Prompt at Providing Service at My Designated Appointment Time. They Do a Thorough Vehicle Inspection and Let Know if Any Additional Ser More

by dragons6667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 30, 2023

Norman Frede Chevrolet Co. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Norman Frede Chevrolet Team

December 22, 2023

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This is a great dealership to have your vehicle services performed at. Great customer service team. More

by Charles B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Eddie Cox, Trever Craigie, Chaise Merritt, Jacob Hudson, Katherine Garcia, Paula Godail , David Lopez

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Dec 23, 2023

Norman Frede Chevrolet Co. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Charles. Sincerely, The Norman Frede Chevrolet Team

December 20, 2023

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Employee Rating

Thank you for the great service Trever and thank you for being Great Dealership in sales and service the whole staff was friendly and professional thank you !!!! More

by Lmgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Eddie Cox, Trever Craigie, Chaise Merritt, Kyle Booth, Jacob Hudson, Katherine Garcia, Paula Godail , David Lopez

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Dec 21, 2023

Norman Frede Chevrolet Co. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Norman Frede Chevrolet Team

December 14, 2023

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Employee Rating

Awesome staff … prompt pleasant Complete vehicle service Thank you again for scheduling updates and attention to the details More

by blynn522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Bowlin, Jared Gaspard, Chance Merritt

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Dec 15, 2023

Norman Frede Chevrolet Co. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

December 13, 2023

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Employee Rating

Everything was great. They explained everything to me snd suggested what I needed to do with the tire rotation. Great service. More

by raysheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 14, 2023

Norman Frede Chevrolet Co. responded

Hello Ray! It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Norman Frede Chevrolet Team

December 05, 2023

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Employee Rating

Everyone's very helpful along arriving and leaving very nice also they waited while I got my things and held the door for us More

by Mary Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Smiley Quintanilla, Trever Craigie, Melissa Retana, Jason Castillo , David Lopez

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Dec 06, 2023

Norman Frede Chevrolet Co. responded

Your compliments and kind words mean so much to us and our team, Mary! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Norman Frede Chevrolet Team

November 29, 2023

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Employee Rating

They were on time , very courteous and did my recall very quickly as promised. Great visit. More

by harley.shoults
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 30, 2023

Norman Frede Chevrolet Co. responded

Thank you for sharing your feedback, Harley! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Norman Frede Chevrolet Team

November 27, 2023

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Employee Rating

I was greeted quickly and offered to wait in their waiting area. Service was quick and service people were very nice. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 29, 2023

Norman Frede Chevrolet Co. responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Norman Frede Chevrolet Team

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