Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Katherine Garcia
Katherine Garcia at Norman Frede Chevrolet Co.

Katherine Garcia

Estimator

Norman Frede Chevrolet Co.

16801 Feather Craft Ln
Houston, TX 77058

4.9
16 Reviews
4.9

16 Reviews

Write a Review

16 Reviews of Katherine Garcia

February 14, 2024

Dealership Rating
Employee Rating

Very nice people in the body shop office. Workmanship is excellent. Very pleased with the whole experience. More

by DGRAYBILL
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cox, Phil Rivera, Noey Aleman

Helpful
Report | Print
Feb 16, 2024

Norman Frede Chevrolet Co. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Norman Frede Chevrolet Team

February 08, 2024

Dealership Rating
Employee Rating

The body shop did great repair on my 2021 Chevrolet Silverado HD. They were great to work with and kept me updated on the progress. The repairs look like the day I bought it. More

by micoop123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noey Aleman

Helpful
Report | Print
Feb 09, 2024

Norman Frede Chevrolet Co. responded

Thank you so much for your review! Happy customers are our goal and our mission at Norman Frede Chevrolet, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Norman Frede Chevrolet Team

December 30, 2023

Dealership Rating
Employee Rating

Everyone was nice and professional. My car service was quick and done well. Good overall. More

by courtneyjones287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trever Craigie, Jacob Hudson

Helpful
Report | Print
Jan 02, 2024

Norman Frede Chevrolet Co. responded

Thank you for leaving us this great review, Courtney! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Norman Frede Chevrolet Team

December 22, 2023

Dealership Rating
Employee Rating

This is a great dealership to have your vehicle services performed at. Great customer service team. More

by Charles B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Eddie Cox, Trever Craigie, Chaise Merritt, Jacob Hudson, Paula Godail, Alejandro Ayala , David Lopez

Helpful
Report | Print
Dec 23, 2023

Norman Frede Chevrolet Co. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Charles. Sincerely, The Norman Frede Chevrolet Team

December 20, 2023

Dealership Rating
Employee Rating

Thank you for the great service Trever and thank you for being Great Dealership in sales and service the whole staff was friendly and professional thank you !!!! More

by Lmgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Eddie Cox, Trever Craigie, Chaise Merritt, Kyle Booth, Jacob Hudson, Paula Godail, Alejandro Ayala , David Lopez

Helpful
Report | Print
Dec 21, 2023

Norman Frede Chevrolet Co. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Norman Frede Chevrolet Team

November 27, 2023

Dealership Rating
Employee Rating

Service team is always very polite and professional. Service work has been excellent and timely. Keep up the great work. More

by jwe6874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trever Craigie, Jacob Hudson

Helpful
Report | Print
Nov 29, 2023

Norman Frede Chevrolet Co. responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Norman Frede Chevrolet Team

November 10, 2023

Dealership Rating
Employee Rating

Courteous. Efficient. Great work. I’m thankful that Frede is so close and convenient for me. More

by Terryereynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Nov 13, 2023

Norman Frede Chevrolet Co. responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Norman Frede Chevrolet Team

November 01, 2023

Dealership Rating
Employee Rating

Delightful service members. The waiting room was clean and had free coffee. My service was completed in a timely manner. More

by Swisstexx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hudson, Alejandro Ayala , David Lopez

Helpful
Report | Print
Nov 02, 2023

Norman Frede Chevrolet Co. responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Norman Frede Chevrolet Team

October 23, 2023

Dealership Rating
Employee Rating

It was a pleasure doing business with you all. They took good care of me. More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Oct 25, 2023

Norman Frede Chevrolet Co. responded

Thanks for this awesome review, Elaine! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Norman Frede Chevrolet Team

October 19, 2023

Dealership Rating
Employee Rating

I was very pleased with all services. Everyone any everything was done with great customer consideration. Thanks to all. More

by verdiew051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Oct 20, 2023

Norman Frede Chevrolet Co. responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Norman Frede Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Norman Frede Chevrolet Team

1
2

Dealership Inventory (171 Vehicles)

new 2024 Chevrolet Silverado 1500 car, priced at $39,740
2024 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Rear-wheel Drive
$39,740
View Details
new 2024 Chevrolet Silverado 2500 car, priced at $64,875
2024 Chevrolet Silverado 2500
new
Slate Gray Metallic exterior
Automatic
Four-wheel Drive
$64,875
View Details
new 2024 Chevrolet Silverado 1500 car, priced at $47,455
2024 Chevrolet Silverado 1500
new
Radiant Red exterior
Automatic
Rear-wheel Drive
$47,455
View Details
new 2024 Chevrolet Silverado 1500 car, priced at $61,160
2024 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$61,160
View Details
new 2024 Chevrolet Silverado 2500 car, priced at $64,240
2024 Chevrolet Silverado 2500
new
Black exterior
4WD
$64,240
View Details
new 2024 Chevrolet Silverado 1500 car, priced at $48,910
2024 Chevrolet Silverado 1500
new
Black exterior
Automatic
Rear-wheel Drive
$48,910
View Details
View All Inventory