Jacob McMillen | Page 2
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
177 Reviews
Write a Review177 Reviews of Jacob McMillen
June 12, 2026
Great sales associate! Nice selection of vehicles. The service department did a great job with the repairs. I would definitely recommend this dealership. Nice selection of vehicles. The service department did a great job with the repairs. I would definitely recommend this dealership. More
Other Employees Tagged: Aaron Rourk
May 19, 2026
Randy Marion’s Subaru dealership is fill of a friendly, witty, knowledgeable and attentive group of people. I felt taken care of from start to finish. I especially valued the desire from everyone that help witty, knowledgeable and attentive group of people. I felt taken care of from start to finish. I especially valued the desire from everyone that helped me to insure that I invested in a car that genuinely felt correct for me. I feel so thankful to have a team that I can actually TRUST to take care of me and all of my car’s needs. Highly highly recommend sharing your time with this space!! More
Other Employees Tagged: Brian Fogarty, Aaron Rourk, Jason Spruill, Mark Wilburn, Ben Kennedy, Travis Philbrook
May 19, 2026
Always kind and caring customer service. They were willing to take me in for an oil change right away instead of make an appointment for me. I was pretty surprised that I did not need to wai They were willing to take me in for an oil change right away instead of make an appointment for me. I was pretty surprised that I did not need to wait. They even offered me a ride so it would not interrupt my schedule, if I let them do the work then and there. Very thorough. Made sure to give me paperwork showing what my service included also. More
Other Employees Tagged: Tim Lawson, Aaron Forness
May 03, 2026
Mark Wilburn is the reason I continue to return to Randy Marion Subaru for all my service. Marion Subaru for all my service. More
Other Employees Tagged: Mark Wilburn
April 29, 2026
Randy Marion Subaru service dept is the best. Jess is my go to but when she is away, Jacob steps up. A+++ Jess is my go to but when she is away, Jacob steps up. A+++ More
Other Employees Tagged: Jessica Matos
April 18, 2026
I called Jacob to setup my NC Safety Inspection for the afternoon. He said just come in before 5pm and we should be able to get it done. I got there about 4pm and was in and out within 20 minutes. Just so afternoon. He said just come in before 5pm and we should be able to get it done. I got there about 4pm and was in and out within 20 minutes. Just so nice to have a team of techs dedicated to Inspections only and not have to wait longer with other vehicles that are being serviced. Thank you! More

