Jacob McMillen | Page 10
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
166 Reviews
Write a Review166 Reviews of Jacob McMillen
August 02, 2025
I really like the service department in Mooresville. Mark is my service rep., and Jacob has been helpful, too. Mark is my service rep., and Jacob has been helpful, too. More
Other Employees Tagged: Mark Wilburn , Kimmie
July 17, 2025
They did a great job of both the diagnostics and the repair. Also very timely. repair. Also very timely. More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos
July 16, 2025
I made a phone call to check inventory and the salesman was prompt to respond with a picture of a car that I was thinking about buying. I decided to go into the dealership and I was greeted promptly. Every was prompt to respond with a picture of a car that I was thinking about buying. I decided to go into the dealership and I was greeted promptly. Every person I encountered was very pleasant. Very good experience. More
Other Employees Tagged: Jason Spruill, Keeley Murphy
July 10, 2025
Great customer service. Helped me out in a time of need. Explained all the work and super helpful. Helped me out in a time of need. Explained all the work and super helpful. More
Other Employees Tagged: Aaron Forness
July 05, 2025
Jacob the service manager and the mechanic who adjusted my clutch pedal were excellent. My problem is with the $357 charged for the adjustment. Also, now that I've had the car for a few days , I think an my clutch pedal were excellent. My problem is with the $357 charged for the adjustment. Also, now that I've had the car for a few days , I think another adjustment is in order to make it right. Do I want to pony up another $357 ? No ! I want to support my local dealer and continue to have a good relationship but, this experience concerns me. More
June 30, 2025
Great job, excellent communication. Service advisor Jessica did a great job keeping us updated. Definitely great service Service advisor Jessica did a great job keeping us updated. Definitely great service More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos

