Jacob McMillen | Page 3
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
156 Reviews
Write a Review156 Reviews of Jacob McMillen
February 11, 2026
Always excellent with communication and thorough inspections. Providing a loaner while my car is in shop a great value. inspections. Providing a loaner while my car is in shop a great value. More
Other Employees Tagged: Jessica Matos
February 10, 2026
I received polite, excellent, professional service. The work was completed before the estimated time of completion and they had back in my car quickly. The work was completed before the estimated time of completion and they had back in my car quickly. More
Other Employees Tagged: Mark Wilburn, Tim Lawson, Aaron Forness, Jessica Matos , Everyone assisted in processing my car
February 08, 2026
Flawless experience once again, I had new front rotors and pads installed and the mechanic noticed my tires were cupping on the inside edge so he recommended a 4 wheel alignment to save my tires from wear and pads installed and the mechanic noticed my tires were cupping on the inside edge so he recommended a 4 wheel alignment to save my tires from wearing out prematurely. It wasn’t just a up charge either I was texted a video with him doing a full walk around of the car showing me. It’s nice knowing they catch what I would otherwise miss. Best service dept I’ve ever been to they’re not the nickel and dime you to death like you can get at other places. Great work could not be more pleased. More
Other Employees Tagged: Mark Wilburn
February 01, 2026
I am extremely satisfied with the service that this dealer provided for my 2025 Outback. The work that provided was done in a timely manner. I would recommend this dealership to anyone that needs some dealer provided for my 2025 Outback. The work that provided was done in a timely manner. I would recommend this dealership to anyone that needs some repairs done on their vehicle. They deserve Aplus More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos , Tim Lawson
January 31, 2026
Service reps are friendly and knowledgeable. As a regular customer it's nice to be recognized As a regular customer it's nice to be recognized More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos
January 31, 2026
Had the full 60k service plus a cracked windshield. Had a professional rapport with the employees. Mark who is my service writer does a outstanding job keeping me inform. Had a professional rapport with the employees. Mark who is my service writer does a outstanding job keeping me inform. More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos
January 26, 2026
Excellent dealership with friendly and professional personnel. They provide excellent support when updating to a new vehicle with state of the art technology. Service personnel make continuing visits personnel. They provide excellent support when updating to a new vehicle with state of the art technology. Service personnel make continuing visits a pleasure. More
Other Employees Tagged: Aaron Rourk, Mark Wilburn, Jessica Matos
January 22, 2026
This was my first service and it went well. Very quick which I appreciate. Thanks Very quick which I appreciate. Thanks More
Other Employees Tagged: Frank Tilghman, Keeley Murphy, Aaron Forness

