Jacob McMillen | Page 7

Always seem to go out of their way to provide exceptional service for my vehicle and exceptional customer service. I called the parts department in error on my first attempt. Anthony helped me without hesita service for my vehicle and exceptional customer service. I called the parts department in error on my first attempt. Anthony helped me without hesitation. When I arrived for the appointment, Jacob took over and walked me through my service. Once completed we discussed all aspects of the service. I was impressed by the video the tech provided which discovered a brake pad installed incorrectly from a prior service at another business. Jacob went over all recommended services needed as my little car is approaching 120k miles. He is very knowledgeable and courteous. I know I asked 500 questions. Overall very positive experience. More

by LELLER53 Verified Customer Verified Customer

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I got to my appointment early and they took me in with no issues. They got my oil service done quickly and did everything possible to ensure I had a positive experience. This is a great service department. issues. They got my oil service done quickly and did everything possible to ensure I had a positive experience. This is a great service department. More

by leighj12 Verified Customer Verified Customer

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Jacob was fantastic and friendly Went out of his way to meet my special needs meet my special needs More

by haciendada Verified Customer Verified Customer

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This is the third survey I've gotten. The extended warranty work was done quickly and efficiently. Everyone was knowledgeable and friendly. That's it. Out here. The extended warranty work was done quickly and efficiently. Everyone was knowledgeable and friendly. That's it. Out here. More

by REGBROWN04 Verified Customer Verified Customer

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They're are always worth the drive for great service, as I drive from Concord! I drive from Concord! More

by CARLOS.SANTIAGO1 Verified Customer Verified Customer

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They were great to work with . They were so friendly and professional .jcib was the best. I also was pleased with video sent to me. They were so friendly and professional .jcib was the best. I also was pleased with video sent to me. More

by BARB6262 Verified Customer Verified Customer

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I appreciate the care and attention I receive when I come in for service, especially from Jess she makes everyone feel welcome! in for service, especially from Jess she makes everyone feel welcome! More

by cyndiio55 Verified Customer Verified Customer

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This dealership is very nice i regards to being clean and welcoming. The service prices are a little too high in my opinion which is typical of any dealership. The reason I continue to go with my car out o welcoming. The service prices are a little too high in my opinion which is typical of any dealership. The reason I continue to go with my car out of warranty is because of the fabulous service advisor I have there. If it were not for him, I would find an independent mechanic. If you want to use the services of a dealership, this is a good place. More

by mdcrowell Verified Customer Verified Customer

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Fantastic experience getting my car serviced. I will always choose Randy Marion to get my service done! I will always choose Randy Marion to get my service done! More

by cbbenson Verified Customer Verified Customer

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Service was completed in a timely manner and the staff was courteous. Love the use of the video to show me maintenance needs of my vehicle. was courteous. Love the use of the video to show me maintenance needs of my vehicle. More

by mdnc94 Verified Customer Verified Customer

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