Jacob Murzyn | Page 2

Their service team is amazing. Ralph is the man!! Always willing to go the extra mile! Ralph is the man!! Always willing to go the extra mile! More

by EVERTBAILEY410 Verified Customer Verified Customer

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On time service Well behaviour Fast communication Fast checking any requirements or need to be part change checking any requirements or need to be part change More

by patelparas99 Verified Customer Verified Customer

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Paul is a great mechanic and glad Martin Chevy employs him. He always does a thorough diagnosis, repair and maintenance. him. He always does a thorough diagnosis, repair and maintenance. More

by dar322 Verified Customer Verified Customer

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Kept me informed, came in under the estimate and provided transportation to pick up my vehicle. Excellent service transportation to pick up my vehicle. Excellent service More

by Craigsjohnson2003 Verified Customer Verified Customer

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Fast and efficient. Excellent communication and transparency from Jacob. Jacob got me in and out on a busy Saturday without any delay. I was informed the entire time. Excellent communication and transparency from Jacob. Jacob got me in and out on a busy Saturday without any delay. I was informed the entire time. More

by John Nemec Verified Customer Verified Customer

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Always a pleasure to deal with. Courteous staff, professional I have been dealing with Martin Chevrolet for 10 plus years, never a bad experience Courteous staff, professional I have been dealing with Martin Chevrolet for 10 plus years, never a bad experience More

by mikedkohler63 Verified Customer Verified Customer

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Service Team was Great. Stayed in communication with us and are very helpful. Love Martin Chevrolet Stayed in communication with us and are very helpful. Love Martin Chevrolet More

by lillyunique Verified Customer Verified Customer

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My experience was pleasant, Jack was very patient with me and knowledgeable. Explained everything I needed to know. Made sure to accommodate me in getting me home and returned back to pick up my car when rep and knowledgeable. Explained everything I needed to know. Made sure to accommodate me in getting me home and returned back to pick up my car when repairs were done. More

by janecadena75 Verified Customer Verified Customer

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Friendly staff, from the minute we walked in the door the whole process was smooth and easy. whole process was smooth and easy. More

by Landonsharp08 Verified Customer Verified Customer

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The part that I needed for the warranty repair was ordered based upon technician inspection back in March. I was never called that this part was in. It was never followed up upon. I had to call and fi ordered based upon technician inspection back in March. I was never called that this part was in. It was never followed up upon. I had to call and find out that it was actually in parts. This is not the first time this has happened with Martin Chevrolet. When I arrived with my vehicle, to have the third brake light on the top of the Silverado cab replaced, the service advisor, looked at it and said I don't see any water in it. In order for us to submit this as a claim, we need to have a picture of it with the water in it. And I replied, you should've taken that picture back in March when you had it here and there was water in it and you ordered the part. That said, they went ahead and supposedly fixed it and charged the repair. they do a good job, when they do it. They do a good job when they're aware that they're supposed to do a good job, but the customer shouldn't have to follow up and see that part is there. I've had to do this twice. This truck only has 34,000 miles on it and the warranty repairs, mixed with the Service has definitely turned me off to Chevrolet. More

by jjstone Verified Customer Verified Customer

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