Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Jacob Povlich
Refer Me
Jacob Povlich | Page 13
Service Advisor, Assistant service manager & Dispatcher
Russ Darrow Kia of Waukesha
2141 East Moreland Boulevard
Waukesha, WI 53186
147 Reviews
Proud husband and father. I have been employed in the dealership service for 6 years and love helping others. My hobbies include all things sci-fi and fantasy , reading and true crime.
Read moreDealership Experience
9 yrs, 6 mos
Industry Experience
14 yrs, 6 mos
Specialties & Trainings
Professional Elite service advisor status for Kia and Nissan
147 Reviews
Write a Review
147 Reviews of Jacob Povlich
October 03, 2018
Great, timely service! Oil change was great and faster than expected. Appreciated the free car wash. Explained all the charges to me before I paid and gave me an estimate be Oil change was great and faster than expected. Appreciated the free car wash. Explained all the charges to me before I paid and gave me an estimate before service was performed More
by Suzkrdh
Helpful 
September 29, 2018
We are always very satisfied when we go to Russ Darrow Kia f We really like all the service writers & Jacob the service manager. They all go above & beyond there call of duty for us. I have never had any negativ We really like all the service writers & Jacob the service manager. They all go above & beyond there call of duty for us. I have never had any negative things to say about this service department. More
by Surfergirl
Other Employees Tagged: Desmond Waheed
September 05, 2018
Quick and easy I didnt have an appt. They took me right away. I think i was done in less than 45 mins. I read a book while i waited. I didnt have an appt. They took me right away. I think i was done in less than 45 mins. I read a book while i waited. More
by Reginahrt
Other Employees Tagged: Dennis Cardinal , Kenney Crump, Bob Sterling, Ken Teramura, Sean, cant remember his last name.
August 28, 2018
Genuinely Helpful This is the second car I've bought through Russ Darrow Kia in Waukesha, and I went back so I could work with Dennis again. He worked through my family This is the second car I've bought through Russ Darrow Kia in Waukesha, and I went back so I could work with Dennis again. He worked through my family's grand wishes and realistic budget to help us select the best car and price for us. As a sales person in a different industry, I strive to make my clients feel the way Dennis makes me feel - like we're working together toward a common goal with honesty and respect. More
by Leelou
Other Employees Tagged: Dennis Cardinal
August 14, 2018
New car purchase Stopped by to look at a car. Wally helped Answer our questions and gave us a few options. There was friendly no pressure service. We came back a week Stopped by to look at a car. Wally helped Answer our questions and gave us a few options. There was friendly no pressure service. We came back a week later to make a purchase. Very happy with how we were treated. More
by New Kia owner
Other Employees Tagged: Wally Thom
August 06, 2018
Great new car! Leased a new car from Russ Darrow Kia. Sales rep., Walley was nice and was able to find the answers to our questions. After bringing the car home, Leased a new car from Russ Darrow Kia. Sales rep., Walley was nice and was able to find the answers to our questions. After bringing the car home, we noticed something that needed to be taken care of. Was passed to Jacob in service department. He was fantastic, friendly, and extremely efficient. The whole process was easy and so far, we are more than happy with our decision. Thank you! More
by Kianewcar
Other Employees Tagged: Wally Thom , Greg Wargo
July 28, 2018
Great customer service! Very friendly, helpful and knowledgeable. I appreciate that another person was willing to help me connect my Bluetooth even though I wasn't his cust Very friendly, helpful and knowledgeable. I appreciate that another person was willing to help me connect my Bluetooth even though I wasn't his customer. I enjoyed the complimentary coffee and snacks, too! More
by MT2018
Other Employees Tagged: I don't know the man's name, but he helped me helped me get my Bluetooth set up.
July 15, 2018
Great Service Very informative and courteous emoloyees. Russ Darrow seems to care and take care of their customers. That is very imprortant to me as a consumer. Very informative and courteous emoloyees. Russ Darrow seems to care and take care of their customers. That is very imprortant to me as a consumer. More
by AnnK
July 05, 2018
Great dealership! Wally went above and beyond what a usual salesperson would do. Both Wally and Brandon are Very personable and knowledgeable. Was the most pleasant buy Wally went above and beyond what a usual salesperson would do. Both Wally and Brandon are Very personable and knowledgeable. Was the most pleasant buying experience! No pressure! More
by Road Boss
Other Employees Tagged: Wally Thom, Brandon McGahee , Desmond Waheed, Service department had me in and out much sooner that expected! Great guys.
June 21, 2018
Oil change My first time having my car serviced at Russ Darrow Kia of Waukesha was a great experience. Employees in the service department were friendly and gre My first time having my car serviced at Russ Darrow Kia of Waukesha was a great experience. Employees in the service department were friendly and greeted me upon arrival. I received excellent customer service from Jacob who was very professional and helpful, ensuring I received quality service. More
by Ms. Danielle
