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Jacob Ranjel
Jacob Ranjel at Oklahoma City Volkswagen

Jacob Ranjel | Page 18

Service Advisor

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.8
267 Reviews
4.8

267 Reviews

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267 Reviews of Jacob Ranjel

September 01, 2023

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Employee Rating

they were really nice, answered all my questions and was good on communicating the status of my car. Thank you all! More

by raymarie2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Silvernail

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Sep 01, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 31, 2023

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Employee Rating

Everything went well. Just in for an oil change and the service was good and the coffee was hot. More

by swells222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith

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Sep 01, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 31, 2023

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Employee Rating

The service was done in a timely manner, and my advisor was sure to keep me updated. More

by m.kay0109
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Service Time
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Recommend Dealer
Yes
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Sep 01, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 25, 2023

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Employee Rating

Fantastic Service! Great Communication! Will be back again! Brian’s team is an amazing team! More

by AMANDARARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla , Kevin Lindsay, Matt Silvernail, Brian Smith

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Aug 25, 2023

Oklahoma City Volkswagen responded

Amanda, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brain and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 24, 2023

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Employee Rating

Jacob in service was phenomenal. He went out of his way to help and keep cost down for a whole emissions system replaced and figuring out why engine light kept coming in after a repa More

by michellejoec
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 25, 2023

Oklahoma City Volkswagen responded

Hey Michelle! Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Jacob and our OKC VW team appreciate your kind feedback! Jacob was happy to assist you. Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 23, 2023

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Employee Rating

The service dept at OKC VW continues to impress with their professionalism, experience, and timeliness! More

by Antoine
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Recommend Dealer
Yes
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Aug 24, 2023

Oklahoma City Volkswagen responded

Hey Antoine! Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Thank you for your kind review. Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 23, 2023

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Employee Rating

Great customer service as always. Quick and they washed my car. Like the text with videos to see why they are recommending services More

by mbbsec2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla , Kevin Lindsay, Matt Silvernail, Brian Smith

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Aug 25, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! We're glad to hear that the text/video feature for recommended services has been helpful. Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 23, 2023

Dealership Rating
Employee Rating

The service dept at OKC VW is excellent. They have experience techs and are always upfront with pricing. Probably one of the better dealer service departments I have used. More

by klososky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stan Halcarz, Brian Smith

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Aug 25, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Honesty and transparency are essential; we appreciate your kind words about our department! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 17, 2023

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Employee Rating

Agreeable, the wait was reasonable, my considerations where kept in mind in the maintenance decision. More

by bartosj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith

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Aug 21, 2023

Oklahoma City Volkswagen responded

Bartosj, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know your experience at Oklahoma City Volkswagen was agreeable and that our team took good care of you. We appreciate the feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 10, 2023

Dealership Rating
Employee Rating

Had an incredible first experience with the service dept. at OKC VW. Friendly, timely, and gave great information, much different than other places I have used. Thank you! More

by PATPRAISES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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