Jacob Wilson
Jacob Wilson at Gordie Boucher Ford Lincoln of West Bend
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Jacob Wilson

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.7
29 Reviews
4.7

29 Reviews

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29 Reviews of Jacob Wilson

May 01, 2025

Dealership Rating
Employee Rating

Got communication, never had to wonder when or what was being done. Professional and friendly. Pleasant person to deal with. More

by jeffthomson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I think here name is Monica in service 5 stars

May 01, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

April 29, 2025

Dealership Rating
Employee Rating

As of right now the truck is working fine,have only driven it a few miles sense the repair.From what I've heard the mechanic that did the repair is top notch,so let's hope that holds true. More

by PLAINSGAMEHUNTER
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Apr 29, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

April 19, 2025

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Employee Rating

Jacob very informative and scheduled us in quickly. . survive tech made video and kept us informed. More

by kemmett4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

April 10, 2025

Dealership Rating
Employee Rating

Came in with an immobilized vehicle and, after extensive repairs and replacement parts, left with a fully repaired vehicle less than a week later. Status videos let me see the extent of the damage and why e More

by faragher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Heyse

Apr 10, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

April 02, 2025

Dealership Rating
Employee Rating

Have a trailer hitch put on my new car was given a loaner picked up car. Everything was done exactly the right way. Thanks for the help. More

by WELCH8121
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Apr 02, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

March 29, 2025

Dealership Rating
Employee Rating

Everything worked out great They did a great job on time Thanks for the help More

by rob91
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Mar 29, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

February 23, 2025

Dealership Rating
Employee Rating

Service was fast and completed in a thorogh manner. Will gladly return for additional service More

by rob91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Tyler Howey, Ashley Bales , Angie Heyse

Feb 23, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Rob, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

January 23, 2025

Dealership Rating
Employee Rating

Awesome Jacob was very helpful and courteous and pleasant. Thank you for the great service More

by duntwo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Bales

Jan 24, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad Jacob was able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379

January 11, 2025

Dealership Rating
Employee Rating

This dealership I go out of my way to get service. They have great customer service, refreshments and snacks while you wait and a very nice work area or relax area with TV, your choice. They will More

by huntfinancialplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

January 10, 2025

Dealership Rating
Employee Rating

This is my second time At Gordie Boucher. . It’s a very clean and well-managed Service department. The Staff is polite and friendly. More

by GREEN626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Heyse

Jan 12, 2025

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

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