Jacob Wilson
Jacob Wilson at Gordie Boucher Ford Lincoln of West Bend

Jacob Wilson | Page 3

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

Contact Me
4.9
178 Reviews
4.9

178 Reviews

Write a Review

178 Reviews of Jacob Wilson

September 19, 2026

Dealership Rating
Employee Rating

Jacob was a good provider and answers that I needed even though it was in there for three times for the same thing. I think they could've gotten a little bit better at it. I'm wondering what's gonna happen More

by Markkruepke
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Sep 24, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Chris Flynn General Sales Manager 262-338-3379

September 18, 2026

Dealership Rating
Employee Rating

Personable staff that answered all our questions about our window replacement. Thank you for being efficient More

by Meghan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja , Josh, service department

Sep 18, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Knowing that our staff answered all your questions about the window replacement promptly means a great deal to us. Our team is pleased we could complete the window replacement on your Ford Explorer. Chris Flynn General Sales Manager 262-338-3379

September 18, 2026

Dealership Rating
Employee Rating

Very helpful. They were knowledgeable and friendly. I appreciated that they helped us to return the car. I had surgery and they made sure to accommodate that was v More

by Rcmattson
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Sep 18, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Knowing that our service team could provide knowledgeable, friendly support and accommodate your needs after surgery is truly rewarding. We’re pleased we could help facilitate the return of your Lincoln Nautilus. Hearing that our efforts assisted you so well means a great deal to us. Chris Flynn General Sales Manager 262-338-3379

September 17, 2026

Dealership Rating
Employee Rating

Very kind and knowledgeable. Reports any additional work if needed. Prompt. courteous. Friendly. Can work with others. More

by don.goeden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star rating. We’re pleased the service on your Ford Utility Police Interceptor was timely, and hearing that our team kept you informed about any additional work needed means a lot to us. Chris Flynn General Sales Manager 262-338-3379

September 16, 2026

Dealership Rating
Employee Rating

Easy to work with. The work on my truck was completed on time at the quoted price. More

by tberndt66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad the work on your Ford F-150 was completed on time and at the quoted price. We’re here for any future service needs. Chris Flynn General Sales Manager 262-338-3379

September 15, 2026

Dealership Rating
Employee Rating

They listened to my concerns and were attentive. They were able to figure out an intermittent and complicated problem. I will continue bringing our truck there and recommend them to others. More

by Julie
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Sep 15, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad we could troubleshoot that tricky intermittent issue on your F-150. Your continued trust and recommendation mean a lot to our service department. Chris Flynn General Sales Manager 262-338-3379

September 15, 2026

Dealership Rating
Employee Rating

They listened to me and addressed the problem. Jacob was attentive and listened to me. They were able to figure out an intermittent and complicated problem. I will continue bringing our truck ther More

by Julie
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Sep 15, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Your comments about Jacob’s attentiveness reflect our team’s dedication to thorough diagnostics. Hearing that your Ford F-150’s intermittent issue was fully addressed is rewarding for our service department. We appreciate your recommendation and look forward to your next visit. Chris Flynn General Sales Manager 262-338-3379

September 13, 2026

Dealership Rating
Employee Rating

Jacob went above & beyond to help with my molding issues. His expertise & focus on me, the customer was outstanding... and greatly appreciated. More

by CSCHOENI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Hearing that Jacob’s expertise and dedication addressed your molding concerns means a lot to our service team. We’re pleased he could apply his skills to resolve the molding issues on your Ford Bronco. Your five-star review means a great deal to us. Chris Flynn General Sales Manager 262-338-3379

September 12, 2026

Dealership Rating
Employee Rating

Service was good and fast, but car did not get washed. full of bugs all over window. He did find me coupon for wipers More

by JOHNSONDO404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Chris Flynn General Sales Manager 262-338-3379

September 06, 2026

Dealership Rating
Employee Rating

Great service and friendly service They do there best to get everything done and make customers happy More

by CHESTERCHEESEDOG50
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Sep 06, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad the service on your Ford Explorer was both attentive and friendly. Knowing that our efforts to complete all the work and keep you happy met your expectations means a lot to our service team. Chris Flynn General Sales Manager 262-338-3379

Dealership Inventory (320 Vehicles)

new 2027 Ford Explorer car, priced at $46,245
2027 Ford Explorer
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $85,459
2026 Ford F-150
new
Green exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $35,350
2026 Ford Bronco Sport
new
Space White Metallic exterior
Automatic
Four-wheel Drive
used 2019 Buick LaCrosse car, priced at $21,294
2019 Buick LaCrosse
used
Red Quartz Tintcoat exterior
Automatic
Front-wheel Drive
used 2013 Ford F-150 car, priced at $14,294
2013 Ford F-150
used
Blue Flame Metallic exterior
Automatic
Four-wheel Drive
used 2023 Lincoln Aviator car, priced at $49,694
2023 Lincoln Aviator
used
Silver Radiance Metallic exterior
Automatic
All-wheel Drive