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Jacob Wilson
Jacob Wilson at Gordie Boucher Ford Lincoln of West Bend

Jacob Wilson | Page 3

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8
117 Reviews
4.8

117 Reviews

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117 Reviews of Jacob Wilson

June 01, 2026

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Employee Rating

Great service and explanation of services. I was in for an oil change and asked for the exhaust to be looked at. They took it for a test drive to rule out any issues. More

by goetsch4
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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Jun 01, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the 5-star rating. We’re happy Jacob could explain everything during your oil change and verify there were no issues with your Ford Explorer’s exhaust after a test drive. We look forward to helping with your next service. Chris Flynn General Sales Manager 262-338-3379

May 31, 2026

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Everyone was very friendly and helpful. I appreciated the f/u texts when I wasn't able to answer phone calls. Very timely turnaround. More

by Kathleen.bauer
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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May 31, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Delighted our team could provide friendly support and keep you updated via text when calls weren’t possible. We’re glad your Ford Transit-350 had a quick turnaround. Thank you for trusting us with your service needs. Chris Flynn General Sales Manager 262-338-3379

May 29, 2026

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I brought my Bronco in because of a recall notice. Jacob met me when I arrived. He was knowledgeable and interested in the aftermarket modifications that I had done. More

by DWELWING
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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May 29, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for trusting us with your Ford Bronco’s recall service and letting Jacob learn about your aftermarket upgrades. He’s pleased to have assisted and ensured everything was addressed. We appreciate your feedback and look forward to serving you again. Chris Flynn General Sales Manager 262-338-3379

May 28, 2026

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Service writer was polite, helpful and informative. We were notified when truck was done and able to retrieve it the same day More

by I5683capta
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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May 28, 2026

Gordie Boucher Ford Lincoln of West Bend responded

It’s great to hear Jacob provided polite, helpful, and informative service. We’re pleased our notification and same-day pickup for your Ford F-150 made the process convenient. Thank you! Chris Flynn General Sales Manager 262-338-3379

May 21, 2026

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The dealership is very professional. Jacob is very knowledgeable and explains things in a way that someone without a lot of car knowledge can understand. More

by Tessar98
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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May 22, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re pleased you found our service professional during your Ford EcoSport visit. Jacob will be happy to hear his explanations provided clarity. We look forward to helping you with any future Ford needs. Chris Flynn General Sales Manager 262-338-3379

May 18, 2026

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Fast friendly service. Comfortable place to wait and fun to look at new cars. Always helpful if you have questions. More

by Laurie J
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Recommend Dealer
Yes
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May 18, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re pleased to hear you found our service fast and friendly and enjoyed the comfortable waiting area. It’s great that browsing the latest Ford models added some fun while we worked on your Bronco Sport. Let us know whenever you have questions. Chris Flynn General Sales Manager 262-338-3379

May 18, 2026

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Professional, quick service, and helpful They are professional , yeah , quick service and very helpful , picking up the vehicle More

by Mvangroll
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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May 18, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate you highlighting our team’s professional and swift service for your Ford Transit-350. Jacob is glad to have been helpful during your vehicle pickup. We look forward to serving you again. Chris Flynn General Sales Manager 262-338-3379

May 14, 2026

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Easy to work with. This is my second truck I bought from them!! I would recommend them to all. More

by MCHERN1
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Recommend Dealer
Yes
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May 14, 2026

Gordie Boucher Ford Lincoln of West Bend responded

It’s fantastic to see you chose us again for your Ford truck. We’re glad the process was straightforward and appreciate you recommending us to others. Jacob and our team look forward to assisting you on your next visit. Chris Flynn General Sales Manager 262-338-3379

May 09, 2026

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Polite ,everyone is helpful and Jacob made sure all the coupons were applied Thank you More

by ANNMARIE_EM2010
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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May 09, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for highlighting our team’s helpfulness and Jacob’s attention to applying your coupons. We appreciate your trust in us for the service on your Ford Escape. We look forward to assisting you again. Chris Flynn General Sales Manager 262-338-3379

May 08, 2026

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Employee Rating

Great service did an amazing job, will definitely come back to get my car serviced there again! More

by mmcou2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Hebert

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May 09, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your feedback. We’re happy the team took great care of your Ford EcoSport. We look forward to servicing your vehicle again soon. Chris Flynn General Sales Manager 262-338-3379

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