Jacob Wilson
Jacob Wilson at Gordie Boucher Ford Lincoln of West Bend

Jacob Wilson | Page 4

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.9
178 Reviews
4.9

178 Reviews

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178 Reviews of Jacob Wilson

September 05, 2026

Dealership Rating
Employee Rating

Awesome smooth. I was very relaxed, confident, impressed Jacob had someone bring me home and pick me up. Things went well and Jaco and others were polite and profess More

by CABINCRUISER11
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Sep 05, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Transparent communication is at the heart of how our service team operates. Knowing you felt relaxed and confident during the service on your Lincoln Nautilus is rewarding. We’re pleased Jacob could arrange your home pick-up and drop-off, and your kind words about our team’s professionalism mean a great deal to us. Chris Flynn General Sales Manager 262-338-3379

September 05, 2026

Dealership Rating
Employee Rating

Excellent experience with a fabulous salesman who went above and beyond helping us determine which vehicle we ultimately ended up purchasing. He listened to our wants and not wants, presented multiple opt More

by goetsch4
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Sep 05, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Knowing that our pressure-free guidance helped you choose the right vehicle is rewarding. Thank you for recommending our team, and we look forward to caring for your Ford F-150 whenever you need service. Chris Flynn General Sales Manager 262-338-3379

September 04, 2026

Dealership Rating
Employee Rating

The. whole service team are awesome, even when they are super busy they still find time to answer your questions. Jacob Wilson is the best service writer I More

by SUEWERWINSKI
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Sep 04, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Our service team is pleased we could assist with your F-150, answering questions even during emergency visits. Your praise of Jacob and the rest of our staff shows how much responsive, friendly care matters. We’re honored to be your go-to service team for life. Chris Flynn General Sales Manager 262-338-3379

August 31, 2026

Dealership Rating
Employee Rating

Always a hassle free experience with great people! The Boucher crew are always very accommodating. More

by BMW Brothers
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Sep 01, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad each service visit for your GMC Canyon feels seamless. Knowing our team makes you feel welcome and accommodated means a lot to us. Chris Flynn General Sales Manager 262-338-3379

August 27, 2026

Dealership Rating
Employee Rating

Explained car service. Found an issue with my car and took time to explain issue to me More

by MOKEEFE1948
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Aug 28, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Hearing that Jacob took the time to walk you through the issue means a lot to our service team. Thanks for trusting us with the service on your Ford Focus. Chris Flynn General Sales Manager 262-338-3379

August 26, 2026

Dealership Rating
Employee Rating

I had a great experience at the dealership. Jacob Wilson was very helpful and professional. I’m very satisfied with the service. Thank you! More

by badboy1350
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Aug 26, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Knowing the service on your Ford F-150 met your expectations is rewarding. Jacob is pleased he could provide attentive and professional support during your visit. Your satisfaction and thoughtful feedback mean a lot to our service department. Chris Flynn General Sales Manager 262-338-3379

August 26, 2026

Dealership Rating
Employee Rating

Very informative and polite and friendly person The experience was very pleasant and helpful look forward to coming back More

by SANDY.NICKEL
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Aug 26, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Knowing you found our service so informative, polite, and friendly means a lot to our service team. We’re glad the work on your Ford Maverick was pleasant and helpful, and we look forward to seeing you again. Chris Flynn General Sales Manager 262-338-3379

August 25, 2026

Dealership Rating
Employee Rating

Service was able to install a battery on short notice. Was greatly appreciated because it was a Saturday. Thanks again More

by Morganandranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Our service department was glad to install the battery for your Ford Fusion on short notice. Knowing we could assist you on a Saturday and make things easier means a lot to us. Chris Flynn General Sales Manager 262-338-3379

August 22, 2026

Dealership Rating
Employee Rating

My service advisor did his job well. He was professional and courteous. The technicians did equally as good a job. When I went to pay, the two women at the cash office told me that I cou More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Joshua, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us are glad to have you as a customer. Chris Flynn General Sales Manager 262-338-3379

August 20, 2026

Dealership Rating
Employee Rating

• Friendly & Professional: Staff was welcoming, knowledgeable, and patient. One two three four five LOL More

by ES202
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Aug 21, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Chris Flynn General Sales Manager 262-338-3379

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