Jacob Wilson | Page 4

I have always had good service I always have had good service without having to beg for it service without having to beg for it More

by sudaschaffer Verified Customer Verified Customer

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Very professional, kind, overall great customer service- not something you get everyday! Thanks! Considerate and took the time to explain issues. not something you get everyday! Thanks! Considerate and took the time to explain issues. More

by KJMEYER403 Verified Customer Verified Customer

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we had to go back 3 times to get it right and now my auto start doesn't work and I'm waiting for you to call me back it's been 24 hrs start doesn't work and I'm waiting for you to call me back it's been 24 hrs More

by lindajeffords Verified Customer Verified Customer

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Purchased several new vehicles over the years. Not a pushy sales staff and excellent vehicle prep Not a pushy sales staff and excellent vehicle prep More

by CHKLINKIS Verified Customer Verified Customer

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Didn't fix problem the first time. Brought back and was satisfied with the service time. So far car running good. Brought back and was satisfied with the service time. So far car running good. More

by Pam38 Verified Customer Verified Customer

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June 4, 2026 To Whom It May Concern, I am pleased to provide this professional reference for West Bend Ford in recognition of the outstanding service Joe Hohmannn, Jacob Wilson and Tom Young have consis provide this professional reference for West Bend Ford in recognition of the outstanding service Joe Hohmannn, Jacob Wilson and Tom Young have consistently provided to Mr. Keith Terry and his company. Throughout their business relationship, West Bend Ford has demonstrated a strong commitment to customer service, professionalism, and reliability. Their team has consistently delivered high-quality support, responding promptly to needs and ensuring that vehicles and related services were handled efficiently and effectively. On multiple occasions, routine maintenance and inspection work was completed within the same day, minimizing downtime and allowing operations to continue without interruption. Their attention to detail and dedication to customer satisfaction have contributed significantly to a positive and productive partnership. Mr. Terry and his company have benefited from West Bend Ford’s knowledgeable staff, dependable service, and willingness to go above and beyond expectations. Whether addressing routine service requirements or more complex needs, West Bend Ford has consistently exhibited integrity, expertise, and a customer-focused approach. For example, when an unexpected vehicle issue required immediate attention, their service team quickly diagnosed the problem, coordinated the necessary repairs, and kept communication clear throughout the process, ensuring the vehicle was returned to service as quickly as possible. Based on these experiences, I confidently recommend West Bend Ford to any individual or organiza More

by THIRTY41NORTH Verified Customer Verified Customer

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A simple program of a key fob took an hour and a half and now it doesn't even work a day or two later not happy now it doesn't even work a day or two later not happy More

by lindajeffords Verified Customer Verified Customer

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Great service and explanation of services. I was in for an oil change and asked for the exhaust to be looked at. They took it for a test drive to rule out any issues. I was in for an oil change and asked for the exhaust to be looked at. They took it for a test drive to rule out any issues. More

by goetsch4 Verified Customer Verified Customer

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Everyone was very friendly and helpful. I appreciated the f/u texts when I wasn't able to answer phone calls. Very timely turnaround. I appreciated the f/u texts when I wasn't able to answer phone calls. Very timely turnaround. More

by Kathleen.bauer Verified Customer Verified Customer

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I brought my Bronco in because of a recall notice. Jacob met me when I arrived. He was knowledgeable and interested in the aftermarket modifications that I had done. Jacob met me when I arrived. He was knowledgeable and interested in the aftermarket modifications that I had done. More

by DWELWING Verified Customer Verified Customer

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