Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Jacqueline Quinlan
Refer Me
Jacqueline Quinlan
Service Advisor
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
213 Reviews
Dealership Experience
3 yrs, 7 mos
213 Reviews
Write a Review
213 Reviews of Jacqueline Quinlan
April 22, 2025
After having great service on my 2016 Silverado at Colonial West just three days prior on a Friday, I had a new Monday morning issue. I called and spoke with Pamela who was able to get my truck in for Colonial West just three days prior on a Friday, I had a new Monday morning issue. I called and spoke with Pamela who was able to get my truck in for what turned out to be a leaking air conditioning condenser. Jackie in service, who has also helped me numerous times in the past, tracked down a replacement unit while providing me a courtesy loaner vehicle so I could get myself to work. I am so appreciative that the service was completed all in the same day while accommodating my work schedule. I realize that same day in & out cant always be the case with all repairs, but if any team can make it happen with virtually no notice and a reassuring smile, it’s the folks at Colonial West. More
by MFSHEILS
Other Employees Tagged: Pamela Bussiere
April 16, 2025
No pressure sales and unquestioned follow through with any issues. Providing a ride home and back to dealership for service is exemplary! any issues. Providing a ride home and back to dealership for service is exemplary! More
by Michael
Other Employees Tagged: Ivan Vargas, Pamela Bussiere
April 05, 2025
It has always been a great experience. They are the ONLY dealer that has serviced my Corvette since new 2015. I would highly recommend them. They are a great team. Dan is the Corvette Gur They are the ONLY dealer that has serviced my Corvette since new 2015. I would highly recommend them. They are a great team. Dan is the Corvette Guru. More
by beast91vette
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere, Shelley Dupre
April 04, 2025
Jackie and Pamela are both really sweet and made my visit go smoothly thank you colonial west for having great customer service go smoothly thank you colonial west for having great customer service More
by Ari25
Other Employees Tagged: Pamela Bussiere
April 02, 2025
I absolutely love Colonial's service department. They are all welcoming, friendly, cheerful, and my dog loves them, so you know they're good people lol. I only trust Colonial West with my truck (and They are all welcoming, friendly, cheerful, and my dog loves them, so you know they're good people lol. I only trust Colonial West with my truck (and my last truck, too). They do a great job and leave my vehicle better than they found it. I really appreciate the courtesy they show by leaving the vehicle at the front door. Their waiting room is very comfy too. Even has snack machines. 10/10 ☆ More
by Amanda R.
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere, Shelley Dupre
March 29, 2025
I recently visited Colonial West Chevrolet to have my truck’s oil changed. The service was prompt and the staff were courteous and professional as always. truck’s oil changed. The service was prompt and the staff were courteous and professional as always. More
by Digitaldevil
Other Employees Tagged: Pamela Bussiere
March 24, 2025
Service was quick and they kept me updated as far as the progress of the service was concerned!!! progress of the service was concerned!!! More
by Paulf
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Jeff Chandler, ROBBY DODD, Pamela Bussiere, Shelley Dupre
March 20, 2025
The place is very clean friendly Pam was great got us right in got the car fixed right in got the car fixed More
by bob.hopkins
Other Employees Tagged: Christopher Taylor, Pamela Bussiere
March 20, 2025
I may have done this already but here goes . I have been doing business with colonial west since I bought my 2015 Colorado and unfortunately went with another when I traded it in for my 18 Color I have been doing business with colonial west since I bought my 2015 Colorado and unfortunately went with another when I traded it in for my 18 Colorado and came back when that stealership pulled a bad deal with me . I returned to Colonial and have never looked back and recently bought my retirement truck from them and if and when I need service and or a new vehicle I will definitely use Colonial West Chevrolet in Fitchburg Ma . More
by Thor6635
Other Employees Tagged: Sean-O Salem, Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Pamela Bussiere, Shelley Dupre
March 11, 2025
brought my vehicle in for an oil change, everything went smoothly. spoke with both Jackie and Pamella during my visit and they were very knowledgeable and helpful. 10/10 smoothly. spoke with both Jackie and Pamella during my visit and they were very knowledgeable and helpful. 10/10 More
by ted from accounting
Other Employees Tagged: Pamela Bussiere
Dealership Inventory (166 Vehicles)
2022 Chevrolet Silverado 1500 Limited
used
Silver Ice Metallic exterior
Automatic
Four-wheel Drive
2025 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
