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Jacqueline Quinlan
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Jacqueline Quinlan | Page 2
Service Advisor
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
149 Reviews
Dealership Experience
2 yrs, 7 mos
149 Reviews
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149 Reviews of Jacqueline Quinlan
January 19, 2024
Had my car serviced the other day at Colonial West Fitchburg Ma. Was having a heat issue on my 2018 Chevy Trax. The service department Chris took care of my service needs excellent. I do recommend Fitchburg Ma. Was having a heat issue on my 2018 Chevy Trax. The service department Chris took care of my service needs excellent. I do recommend Colonial West for servicing your car as well buying a new or used Vehicle. I look forward to my next purchase in the near future at Colonial West Fitchburg. The sales department as well service department are friendly and treat everyone with concerns 100% professional… More
by Leominster Customer
Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Jeff Chandler, DAS DAS , Shelley Dupre
Helpful 
January 16, 2024
Just took my 2018 Chevy Trax in for repair at Colonial West the other day. The service department took my car in for repair very quickly and gave a estimate for go ahead with the repair. The service dep West the other day. The service department took my car in for repair very quickly and gave a estimate for go ahead with the repair. The service department does great work and is very informative of what needs to be corrected. I can say with ease that I would recommend Colonial West for car service as well purchase a new or used car. More
by Another upset customer at Colonial West Fitchburg
Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Jeff Chandler , Shelley Dupre
December 26, 2023
Great experienced, will always use this dealership as my go to for service needs. Thank you go to for service needs. Thank you More
by Pjd16
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner , Shelley Dupre
December 23, 2023
I have been buying vehicle from Colonial West since 2007 and always have them service there as well. The service has always been friendly and professional. and always have them service there as well. The service has always been friendly and professional. More
by jfcosenza
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner , Shelley Dupre
December 23, 2023
I had an unexpected check engine light come on Wednesday morning. Jackie took me in without an appointment and fixed the issue within 2 hours. Great service! morning. Jackie took me in without an appointment and fixed the issue within 2 hours. Great service! More
by Linda
Other Employees Tagged: John Lane, Tania Audet , Shelley Dupre
December 23, 2023
The level of service I received today was a 10! Very thorough with excellent communication. Thank you Colonial Chevrolet!! Very thorough with excellent communication. Thank you Colonial Chevrolet!! More
by Keywestdisny97
Other Employees Tagged: Sean-O Salem , Shelley Dupre
December 20, 2023
At my neighbor’s suggestion I had my Toyota Corolla serviced at Colonial Chevrolet-West in Fitchburg, MA. Sevice was seamless, took an hour and I will be back for my servicing needs. Many thanks! serviced at Colonial Chevrolet-West in Fitchburg, MA. Sevice was seamless, took an hour and I will be back for my servicing needs. Many thanks! More
by bldainoff
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner , Shelley Dupre
December 12, 2023
Needed an Oil Change on one of our company vehicles while working in town. Shelley set it up for the next day, our truck was in and out of service in no time without any delay. working in town. Shelley set it up for the next day, our truck was in and out of service in no time without any delay. More
by David
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner , Shelley Dupre
December 07, 2023
Horrible experience. The dealer had my car for an entire month. After only 5 years, my Suburban needed a new transmission. Initially, the dealer recommended a new one The dealer had my car for an entire month. After only 5 years, my Suburban needed a new transmission. Initially, the dealer recommended a new one that would come with a 3-year warranty. After completing the job (a month later), they didn't want to warranty anything since they fixed the transmission instead of replacing it. This was never communicated to me. The only communication I received from them was after repeated attempts to contact them asking about the status of my vehicle and when I could expect it back. I'm very unhappy that a 5-year-old Chevy truck would need a new transmission and even unhappier with how Colonial Chevrolet-West handled the entire situation. I would never go back there for anything and would recommend to EVERYONE to stay away. More
by Mike
Other Employees Tagged: Edison DaCosta
December 06, 2023
Fast and efficient. Great communication. Highly recommend. The entire team is knowledgeable and easy to work with. Great communication. Highly recommend. The entire team is knowledgeable and easy to work with. More
by geoffspar
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner , Shelley Dupre
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