Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jacqueline Quinlan
Jacqueline Quinlan at Colonial West Chevrolet of Fitchburg

Jacqueline Quinlan

Service Advisor

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
292 Reviews

Dealership Experience

4 yrs, 6 mos

4.9

292 Reviews

Write a Review

292 Reviews of Jacqueline Quinlan

April 02, 2026

Dealership Rating
Employee Rating

I love Colonial West Chevrolet. They're the best dealership around. I've been there customer for 25 years. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

Report | Print
Apr 02, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear from someone who’s trusted us for 25 years. We appreciate your loyalty and the chance to service your Chevrolet 1500. We look forward to supporting you for many more years ahead. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Peggy! I truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 25 years. It's our pleasure to serve customers like you, and we look forward to continuing to provide you with the best experience possible. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 01, 2026

Dealership Rating
Employee Rating

They performed the work i needed in a timely, professional manner. The price charged was reasonable. Would recommend to anyone! More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Report | Print
Apr 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience. We’re glad the work on your Chevrolet Traverse was completed efficiently and professionally, and that you found the pricing fair. We appreciate your recommendation. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Don! I’m thrilled to hear that you had a positive experience with Colonial West Chevrolet of Fitchburg and that we're able to meet your needs in a timely and professional manner. We greatly appreciate your recommendation and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 30, 2026

Dealership Rating
Employee Rating

Everyone is always so friendly and helpful! They were able to provide me with a loaner car while mine was being worked on More

by Donna B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere

Report | Print
Mar 30, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing! We’re glad our team could help with a loaner vehicle while working on your Chevrolet Trailblazer, and that you felt welcomed throughout the visit. Edison, Christopher, Angie, Jacqueline, and Pamela are thrilled to know their efforts made a difference. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

March 23, 2026

Dealership Rating
Employee Rating

Thank you for the work that got done on the truck, I very much appreciate it. You guys did a great job! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

Report | Print
Mar 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Maria! I truly appreciate your feedback and am thrilled to hear that you are satisfied with the work done on your truck. At Colonial West Chevrolet of Fitchburg, we strive to provide excellent service. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 18, 2026

Dealership Rating
Employee Rating

They have been great at servicing my truck. From diagnosing to getting parts, they have done exactly what they have said and have kept the expenses low. I love the staff, which is been professi More

by Scott walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

Report | Print
Mar 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Scott! I’m thrilled to hear that you’ve had a great experience servicing your truck at Colonial West Chevrolet of Fitchburg. Our team works hard to provide professional and courteous service, and it's fantastic to know that we met your expectations. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 10, 2026

Dealership Rating
Employee Rating

Went in today for a routine alignment. Appointment was at 11:AM. I arrived early and the took me right in. I asked for a printout of before and after alignment readings. They got me down i More

by claudem0331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Pamela Bussiere, Shelley Dupre

Report | Print
Mar 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Claude! I appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 25 years. It’s great to hear that your alignment service met your expectations and that you found our team friendly and the waiting area comfortable. Your recommendation means a lot to us! We look forward to seeing you again for your next visit. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 06, 2026

Dealership Rating
Employee Rating

Hi guys, thanks for doing my service on my new truck, you guys did it in a very timely manner. Very happy with the outcome. You guys are top-notch. Very highly recommended. Thank you David Streeter More

by Djstreeterco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

Report | Print
Mar 06, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, David! I truly appreciate your kind words and am thrilled to hear that you were happy with the service on your new truck. At Colonial West Chevrolet of Fitchburg, we strive to provide top-notch service, and your recommendation means a lot to us. We look forward to seeing you again for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 06, 2026

Dealership Rating
Employee Rating

Always a great experience getting my oil change and tire rotation done. The service was quick, the staff was friendly, and everything was explained clearly. Always appreciate a smooth and efficient visit. W More

by chris34tina
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Report | Print
Mar 06, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, Christina! I appreciate your kind words and am thrilled to hear you had a great experience at Colonial West Chevrolet of Fitchburg. Providing quick and efficient service is always a priority, and I’m glad we met your expectations. We look forward to seeing you again for your future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 04, 2026

Dealership Rating
Employee Rating

Professional, pleasant staff. On time for appointment. Comfortable waiting room but tv volume too low. More

by Kgreenwood55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Pamela Bussiere

Report | Print
Mar 05, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! I'm glad to hear you found our staff professional and pleasant, and that you enjoyed our comfortable waiting room at Colonial West Chevrolet of Fitchburg. I appreciate your note about the TV volume, and we will look into it. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 04, 2026

Dealership Rating
Employee Rating

Pamela was very professional, fast, and efficient! ! Great service team. I will definitely return for future services. More

by Kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre , Josh

Report | Print
Mar 04, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing review! I am happy to hear about your positive experience with our service team at Colonial West Chevrolet of Fitchburg. Pamela appreciates your kind words and we're glad you found her professional and efficient. Looking forward to welcoming you back for your future services! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

1
2
...
30

Dealership Inventory (169 Vehicles)

new 2025 Chevrolet Silverado 1500 car, priced at $69,594
2025 Chevrolet Silverado 1500
new
Rip Tide Blue exterior
Automatic
Four-wheel Drive
$69,594
View Details
used 2017 Chevrolet Silverado 1500 car, priced at $22,850
2017 Chevrolet Silverado 1500
used
Siren Red Tintcoat exterior
Automatic
Four-wheel Drive
$22,850
View Details
new 2026 Chevrolet Equinox car, priced at $39,770
2026 Chevrolet Equinox
new
Polar White exterior
Automatic
All-wheel Drive
$39,770
View Details
used 2023 Chevrolet Silverado 1500 car, priced at $45,975
2023 Chevrolet Silverado 1500
used
Summit White exterior
4WD
$45,975
View Details
used 2023 Jeep Wagoneer car, priced at $49,425
2023 Jeep Wagoneer
used
Diamond Black exterior
Automatic
Four-wheel Drive
$49,425
View Details
new 2026 Chevrolet Traverse car, priced at $47,137
2026 Chevrolet Traverse
new
Mosaic Black Metallic exterior
Automatic
All-wheel Drive
$47,137
View Details
View All Inventory