Jaime Dent | Page 2

Great buying experience, Javan rocks. Javan listened to my needs and delivered on what I wanted, making for a great buying experience. The entire staff was friendly, easy to talk to and o Javan listened to my needs and delivered on what I wanted, making for a great buying experience. The entire staff was friendly, easy to talk to and offered no pressure to buy, they just replied to my questions and were helpful. Also many thanks to Manhee and Jamie who made sure I was a happy camper! Thanks again. More

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Bait and Switch! Stay away!!! Bait and switch!! I've bought several Subarus, and to keep things fair and keep everybody honest I always submit an internet lead. Stohlman was by far Bait and switch!! I've bought several Subarus, and to keep things fair and keep everybody honest I always submit an internet lead. Stohlman was by far the cheapest, or so I thought. I actually visited another Subaru dealership first as I previously bought from them, when I showed them the number, the sales guy was shocked to see the price, but then immediately saw why. I inquired on a 3.6R Outback they quoted me on a 2.5i, even though ALL OVER the email it said 3.6R!! Very unhappy, and the sales guy mentioned to me that this is not the first time he has seen that in the past 2 weeks. Very unprofessional, typically car sales attitude. I hope Subaru hears about this! More

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They did it again! ! The dealership has been renovated and it looks beautiful! This is my second lease with Stohlman my experience was again Amazing.. i nolonger have Ansi The dealership has been renovated and it looks beautiful! This is my second lease with Stohlman my experience was again Amazing.. i nolonger have Ansiety and look forward buying with Jaime Dent and Jovan Jackson !!! #seeuin3yrs More

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A smooth ride from door to door. Wow. I had a great experience. This group of professionals was so great. They sure held my hand through the whole process. Car buying can be stres Wow. I had a great experience. This group of professionals was so great. They sure held my hand through the whole process. Car buying can be stressful. Not if you go to Stohlman!!!! More

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Oustanding Top Notch Service! In preparation for the end of my lease my Sales agent (JaVan Jackson) provided answers to my question and was ready when I showed up to process my new In preparation for the end of my lease my Sales agent (JaVan Jackson) provided answers to my question and was ready when I showed up to process my new lease quickly. He had every thing ready and once I completed my application I was out in no time. I have been with Mr. Jackson now for 3 years and am pleased with the service provided. I recommend Stohlman to all my family and friends. Thank you for treating me like family. More

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good experience Sales reps were knowledgeable and friendly. Finance managers were reasonable and willing to work with me. Post-sale care so far has been great. Would Sales reps were knowledgeable and friendly. Finance managers were reasonable and willing to work with me. Post-sale care so far has been great. Would recommend this dealership. More

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OUTSTANDING ONCE AGAIN! Have been a Stohlman customer since 1983. Have bought many vehicles from Stohlman and have each one serviced only at Stohlman's. I have introduced m Have been a Stohlman customer since 1983. Have bought many vehicles from Stohlman and have each one serviced only at Stohlman's. I have introduced my children to the Stohlman family. Over these years and with each purchase or service, Stohlman has treated me and my family with the utmost care, concern, regard and respect. Every section at Stohlman's- sales, service and finance work in unison and pay the same level of attention to me and my family. Such unparalleled service and care over these decades has not lost its integrity, vigor or enthusiasm. This is unique, commendable and we as a family are lucky and privileged to be taken care in this fashion. We echo these sentiments once again experienced during our most recent purchase of a brand new 2016 Subaru Outback 3.6R. Once again, outstanding through and through at all levels- sales (sales person to the sales manager to the general sales manager), financing and service (service advisor to the general manger of service). Extremely respectful staff without any unwanted pressures or gimmicks. They know their cars- from the smallest detail. Pricing negotiation was absolutely easy and quick and the final pricing was the best (the lowest) for the region with special recognition for loyalty. Financing and other paperwork was seamless, educational and yet quick and extremely well streamlined. Suggestions offered towards purchases of accessories or extended warranty or service agreements were very helpful and customized to our driving habits and needs. Recommend, once again, Stohlman's at Tyson's without any reservations- the best for the region. More

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Great GM I had an issue that was quickly resolved by the very professional GM. You have kept a future Stohlman customer. Thank you very much Jaime Dent. I had an issue that was quickly resolved by the very professional GM. You have kept a future Stohlman customer. Thank you very much Jaime Dent. More

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Great Salesperson - Disreputable Business Office - UPDATE Spoke with the General Manager as well as her supervisor both of whom made every effort to resolve the issues I described below. I am assured that sig Spoke with the General Manager as well as her supervisor both of whom made every effort to resolve the issues I described below. I am assured that significant training/retraining has occurred such that my experience seems unlikely to be duplicated. Given the attentiveness of Ms. Dent, etc.. to my upset, I would now like to change my overall rating - and state that I am satisfied with the resolution. When I asked the business person who was doing the financial aspects of the deal. -- about an interest rate quoted on their website as well as the auto manufacturer's website - I was told it did not exist. ALTHOUGH I PROVIDED PROOF THAT IT DID! Was told that the auto manufacturer did not provide financing - which I assumed was true - UNTIL I RECEIVED A BILL FROM THE AUTO MANUFACTURER'S FINANCE DEPT THAT THE BUSINESS PERSO SAID DID NOT EXIST. Was told that my loan was being placed with one vendor - DID NOT KNOW THAT IT HAD BEEN PLACED WITH ANOTHER VENDOR UNTIL I RECEIVED MY FIRST BILLING STATEMENT. When I called the auto manufacturer to complain and query. / while the person who took the complaint seemed genuinely concerned about my issues - after I faxed in several written communications, etc that verified my issues, I did not received a timely response. When I called back over a week later - there was still no response!!!!! My issue is not with the salesperson - it is with the finance department. My questions were either ignored or answered contrary to the facts. AND it seems like neither dealer nor manufacturing care at all about my issues/concerns/experiences. More

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Alan and Stohlman VW should be your first choice! Working with Alan to lease my 2016 Jetta SEL was the best car buying experience yet. He had the car I wanted to test drive ready and waiting for me wh Working with Alan to lease my 2016 Jetta SEL was the best car buying experience yet. He had the car I wanted to test drive ready and waiting for me when I arrived. He took time to get to know me and what I was looking for. Alan goes the extra mile with following up after your purchase. He really goes the extra mile. Working with Alan as well as Peter in Finance and Jamie and Sean in Sales was the most relaxing and honest car financing experience I have had. This is my fourth VW and second one through Stohlman. They truly offer the best selection, quality, and value. They appreciate their customers. Visit Alan and the rest of the Stohlman team today! More

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