Jaime Gonzalez
Jaime Gonzalez at BMW of Darien

Jaime Gonzalez

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.8
240 Reviews

Dealership Experience

3 yrs, 10 mos

4.8

240 Reviews

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240 Reviews of Jaime Gonzalez

September 12, 2025

Dealership Rating
Employee Rating

As usual. Great overall experience. Great communication from the time I arrived to the time the car was ready. Love the new set up More

by Tomdaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Zarembski

Sep 14, 2025

BMW of Darien responded

Thank you for choosing BMW of Darien and sharing your review! We are happy our team kept you informed and got you back on the road in a timely manner. See you next time!

September 05, 2025

Dealership Rating
Employee Rating

Courteous, efficient and quick. They got me in and out in an expeditious manner which was greatly appreciated More

by Alokreej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

BMW of Darien responded

We're pleased to hear our team made your service experience smooth and efficient! Thank you for choosing BMW of Darien and for sharing your support. Safe travels ahead!

September 05, 2025

Dealership Rating
Employee Rating

Efficient, and very accommodating. Appreciated up-to-date report on overall condition of car. Dan kept me informed and followed up. Good job. Have always been satisfied with BMW servi More

by Florinek23
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

BMW of Darien responded

Thank you for your fantastic feedback! We’re glad you felt informed and supported throughout. We look forward to assisting you again at BMW of Darien!

August 25, 2025

Dealership Rating
Employee Rating

Service was beyond awful. Jamie our service coordinator was rude and sarcastic. Getting g rid of our bmws for sure. More

by debro1019
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Trevor Martin

Sep 15, 2025

BMW of Darien responded

I'm sorry to hear about your experience with our service team. We strive for respectful and professional interactions, so it's disappointing to learn we fell short here. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Trevor Martin - Service Manager - 203-662-2027

August 19, 2025

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First time servicing recently purchased used 2007 335i. Found staff very professional and competent. Satisfied with results by technicians More

by Ed R
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 22, 2025

BMW of Darien responded

Ed, we can't thank you enough for coming to BMW of Darien and for sharing your appreciation for our team. We hope to welcome you back next time! Safe travels in your 2007 BMW 335i!

August 18, 2025

Dealership Rating
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Always great experience at BMW of Darien. Jaime is very knowledgeable and always provides expert service! More

by Rado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

BMW of Darien responded

Hi Rado, we're glad to hear Jaime and our team provided expert service! Thank you for choosing BMW of Darien and sharing your experience. Safe travels!

August 16, 2025

Dealership Rating
Employee Rating

Jamie Gonzalez, Service Rep is a pleasure to work with. He’s knowledgeable, listens and went above and beyond to help me. I’ve worked with Jamie a few times and each time I’ve had my car serviced he work More

by suzettek1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

BMW of Darien responded

Thank you for your continued trust and enthusiasm for his help. We’ll see you next time at BMW of Darien!

August 16, 2025

Dealership Rating
Employee Rating

Excellent service. Thanks. I hate this site for enforcing a word limit. Not doing dealer rater again. More

by priscilla.tellis
Recommend Dealer
Yes
Aug 19, 2025

BMW of Darien responded

Thank you for visiting BMW of Darien!

August 13, 2025

Dealership Rating
Employee Rating

My service at BMW of Darien, was good. The work was done in a timely fashion! More

by Cowboys Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

BMW of Darien responded

Thanks for stopping by BMW of Darien for service! We are so glad that Darien ensured a seamless service visit.

July 17, 2025

Dealership Rating
Employee Rating

I had a great experience with service at BMW and service rep Jamie Gonzalez. I was given fair price, a few discounts as loyal customer, and excellent care of car More

by Mwitteman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Telesco

Jul 18, 2025

BMW of Darien responded

This feedback brightens our day! Thank you for choosing BMW of Darien and highlighting the great work of Jamie and the team. See you next time!

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