Jaime Gonzalez | Page 20

Very frustrated with service couldn’t talk to a manager or mechanic went in for rear brakes cost me $4300. One day later my light is on snd front light bulbs are out. Terrible. They said I need tires we or mechanic went in for rear brakes cost me $4300. One day later my light is on snd front light bulbs are out. Terrible. They said I need tires went to a tire dealership they said I have 5000 miles left on tires. I will call and try snd talk to a manager tomorrow, More

Report | Print

One of the best teams, it’s please to work with them. One of the best workers is Jaime Gonzalez. One of the best workers is Jaime Gonzalez. More

Report | Print

Our new X7 had a computer problem while I was visiting. friends in CT from Washington DC and I walked into the dealership at 5 PM. Jamie Gonzalez quickly arranged a loaner for me while my car was kept to a friends in CT from Washington DC and I walked into the dealership at 5 PM. Jamie Gonzalez quickly arranged a loaner for me while my car was kept to access the problem . I returned by train to DC a few days later, but Jamie and the Darien dealership manager kept me and my husband appraised of the many evaluations taking place to find and correct the problem. After replacing a part the car was towed back to our house outside of DC. We appreciate all the extra service provided for us and would highly recommend the BMW dealer in Darien. More

Report | Print

Excellent service- done in time and ready when I arrived- this place is amazing- always! this place is amazing- always! More

Report | Print

It took the dealership 7 hours to diagnose that my car has an air flow issue. My 17 year old grandson diagnosed that in 10 minutes. I dropped the car off at 9 and retort 3:45. I believe that the car was d has an air flow issue. My 17 year old grandson diagnosed that in 10 minutes. I dropped the car off at 9 and retort 3:45. I believe that the car was diagnosed at the moment I arrived since I still had to wait for the car. More

Report | Print

They are not organized and capable of servicing their clients. During the last 2 years they messd up my appointment 3 times and I had to go there and and talk to the manager to get my car back. One tim clients. During the last 2 years they messd up my appointment 3 times and I had to go there and and talk to the manager to get my car back. One time I missed my flight because they double booked and didn't have time to get my car fixed and ready. More

Report | Print

Friendly and competent representatives. Have had both my BMWs serviced there for many years, always good service! Have had both my BMWs serviced there for many years, always good service! More

Report | Print

Use of tech ahead of time minimizes paperwork on site to get you out faster get you out faster More

Report | Print

You have the most polite, efficient and wonderful employees. Everything was completed in a timely fashion. It is always pleasure to have your car serviced at BMW Darien!! employees. Everything was completed in a timely fashion. It is always pleasure to have your car serviced at BMW Darien!! More

Report | Print

Excellent service as usual! Had the front end bushings, rear brake pads and rotors, an alignment and tire rotation. Albano and team were fantastic on timing and the car feels am Had the front end bushings, rear brake pads and rotors, an alignment and tire rotation. Albano and team were fantastic on timing and the car feels amazing. Better handling and security. Thank you BMW of Darien!!! More

Report | Print