Jaime Gonzalez | Page 22

Very pleased with repair service and the way Jaime Gonzalez, service rep, handled a difficult situation caused by a delay of part to complete repair. Jaimie is every knowledgeable and is a good commun Gonzalez, service rep, handled a difficult situation caused by a delay of part to complete repair. Jaimie is every knowledgeable and is a good communicator.Was able to keep repair costs down by working with tech to bend and straightened out a part avoiding incurring a cost to order a replacement part and the labor to go with it. More

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Works like a well oiled machine. Courteous, helpful and in time. Service staff were top rate and charges were fair. Courteous, helpful and in time. Service staff were top rate and charges were fair. More

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Waiting to be served was chaotic. Not sure everyone was truly working in sync. Very frustrating. Not sure everyone was truly working in sync. Very frustrating. More

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Jamie was a great service advisor, made the appointment with no issues and they provided transportation to my house, car was ready the next day all i did was sign and i was on my way with no issues and they provided transportation to my house, car was ready the next day all i did was sign and i was on my way More

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Great reception despite minor problem with radio. Was quickly given a loaner car in case needed. Luckily just needed reprogramming. At pick-up, was nicely demonstrated by Jamie all kinds of nuance Was quickly given a loaner car in case needed. Luckily just needed reprogramming. At pick-up, was nicely demonstrated by Jamie all kinds of nuances with the 2022 X5. Much appreciated. More

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It’s always take too long for the car to be check but I got use to it :) All the people who works there are amazing!!! got use to it :) All the people who works there are amazing!!! More

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Very good at listening to what the customer has to say. Very good at paying attention to many detailed items and issues. Very good at paying attention to many detailed items and issues. More

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Very pleased that the service department was able to get my disabled vehicle in right away. Thank you my disabled vehicle in right away. Thank you More

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Excellent customer service. Excellent work on my vehicle. Trustworthy employees. Respectful, knowledgeable. If I have a problem, they do their best to make things right. Excellent work on my vehicle. Trustworthy employees. Respectful, knowledgeable. If I have a problem, they do their best to make things right. More

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Great service and always helpful. I also appreciated they returned my car to my home. I also appreciated they returned my car to my home. More

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