Jaime Zamora | Page 12

INFINITI of South Bay responded

Thank you so much for the kind words! I’m so glad you had a pleasant experience with us. Our team takes pride in keeping our customers informed and making sure you feel taken care of every step of the way. We truly appreciate you choosing Infiniti of South Bay, and we look forward to providing you with the same exceptional service on your next visit! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for the incredible review! It’s truly humbling to be referred to as "General Kelvin," but I have to say, the real credit goes to Mike Molles and our entire team. We pride ourselves on delivering top-notch service, and it’s always a pleasure to see the smiles on our customers' faces as they drive off happy with their new vehicles. Mike’s passion for “fighting for your mobile freedom” is unmatched, and I’m proud to have him on the "front lines" with me. That's a good idea about the Platinum Key Fob! Thanks again for your loyalty and for being a valued part of the Infiniti of South Bay family, we can’t wait to serve you again! Thanks again, Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to leave this five-star review! We’re thrilled you had an excellent experience and that Jaime was able to make everything run smoothly for you. Timely service and great communication are what we strive for, and it’s great to know that Jaime exceeded your expectations. Thanks for choosing INFINITI of South Bay and we look forward to serving you again soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for your amazing feedback, Binaa! We’re honored to be the Infiniti dealer you trust and choose. It’s wonderful to hear that our team was able to answer all your questions and make you feel confident throughout the process. Providing a welcoming and pressure-free experience is something we take great pride in! We can’t wait to welcome you back whenever you need anything, whether it’s for a new vehicle or service. Thanks again for being part of our Southbay family! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for your wonderful review! We truly appreciate your loyalty and trust over the past five years. Jamie and the entire Southbay team are honored to have you as part of our Southbay family. We're thrilled you feel at home with us, your comfort and satisfaction mean everything. We look forward to continuing to provide you with the best service and care for many more years to come! Thanks again! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to leave this excellent review about your experience! Providing great service and attention to detail is something we take great pride in, and we're so glad that it showed. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to serving you again in the future! Have a great weekend! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Brad, I have asked Jaime to call you concerning your bumper hitch, and we apologize if we missed this during your visit. Please let me know of you need anything else, we are here to serve you. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for your kind words! We’re so happy that every team member you interacted with was helpful and efficient. Creating a clean, welcoming environment is something we take pride in, and it means a lot to know it made a difference in your visit. We truly appreciate you and look forward to seeing you again! Check back on our website for service specials for your next visit! Best regards, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for bringing your Q50 in and for sharing such kind feedback! We’re so glad to hear that Andre took great care of you. He truly is a valued member of our team and is always going the extra mile. It's wonderful to know your experience was pleasant, and we look forward to welcoming you back for your next visit! See you soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Dear Jacquetta, Thank you so much for taking the time to leave such a positive five-star review for your recent service visit at INFINITI of South Bay! We are thrilled to hear that you consistently experience great customer service and appreciate the timely completion of your vehicle's service when you visit us. It's our goal to provide every customer with an exceptional and efficient experience, and your feedback lets us know we're on the right track. We truly value your loyalty and appreciate you choosing INFINITI of South Bay for your service needs. We look forward to seeing you again for your future service appointments. Sincerely, Carlos Robles Service Manager INFINITI of South Bay