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Jairo Gutierrez
Jairo Gutierrez at INFINITI Roseville

Jairo Gutierrez | Page 4

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.9
109 Reviews
4.9

109 Reviews

Write a Review

109 Reviews of Jairo Gutierrez

November 09, 2025

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Employee Rating

Jairo is excellent to work with and is always very helpful when it comes to scheduling service More

by SHEREEJ72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2025

INFINITI Roseville responded

Thank you so much for your kind words! We’re thrilled to hear that Jairo has been such a help with scheduling your service. We appreciate your support and look forward to serving you again!

November 05, 2025

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Employee Rating

Dan was friendly and professional. I called with concerns about my car losing power and he got me right in to find out what’s going on More

by MSSHAWANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Sam Cruz, Michael Jeffries, David Spiller , Matthew Berry, Micah Caplan, Don Smith, Dylan Thayer, Alyssa Ussery

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Nov 06, 2025

INFINITI Roseville responded

Thank you for taking the time to share your experience with Dan! We are so glad we could take care of any concerns with your vehicle. We look forward to the next time we can assist you!

November 03, 2025

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Employee Rating

Provided excellent service in a timely manner in a very courteous even though the dealership made no money. More

by cuzinjay24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2025

INFINITI Roseville responded

Thank you for taking the time to share your experience! We’re glad to hear that our team provided timely, courteous service and made your visit a positive one. Providing excellent service is always our priority, and we appreciate your recognition of our efforts.

October 27, 2025

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Employee Rating

I love the team at Infiniti Roseville. They are very transparent and communicative so I always know exactly what to expect. I highly recommend this dealership! More

by Christopher G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Buscaglia, John Driebe, Dan Chastain, Danny Haines , Alyssa Ussery

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Oct 28, 2025

INFINITI Roseville responded

Christopher, Thank you so much for your kind words! We’re thrilled to hear that our team provided a transparent and communicative experience. It means a lot that you’d recommend us, and we look forward to serving you for many miles to come!

October 20, 2025

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Employee Rating

I appreciate Jairo, Esther and Terry for getting my repairs done on my SUV I just purchased two months ago. More

by TTAYLORMAID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esther Shamouel , Terry Bird

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Oct 21, 2025

INFINITI Roseville responded

Thank you for your review and for trusting us with your SUV repairs! We're so glad to hear that Jairo, Esther, and Terry were able to assist you and ensure everything was taken care of. We're here whenever you need us, thank you again for choosing us!

October 11, 2025

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Employee Rating

Everyone there is always friendly and helpful. I’m always great with a smile and get great follow-through. More

by jennifer.robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

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Oct 13, 2025

INFINITI Roseville responded

Jennifer, Thank you for your kind words! We’re so glad to hear that our team’s friendliness, helpfulness, and follow-through make your visits a positive experience. Your feedback means a lot, and we look forward to seeing you again soon!

October 03, 2025

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Employee Rating

I brought my Infiniti in for new tires, and I received great customer care. I was given a loaner car, which was very nice, as it saved me a four hour wait. When I received my car, it was newly washed and More

by TERESA1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

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Oct 06, 2025

INFINITI Roseville responded

Thank you for sharing your experience! We’re thrilled to hear that Jairo provided excellent service and made your visit so convenient with a loaner and a freshly cleaned car. We look forward to the next time we can assist you.

September 19, 2025

Dealership Rating
Employee Rating

Jairo was so awesome to work with. Very responsive and helpful and would recommend to anyone. Thank you More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 19, 2025

INFINITI Roseville responded

Joseph, Thank you so much for the kind words! We’re thrilled to hear that Jairo provided such responsive and helpful service. We look forward to the next time we can assist you.

September 14, 2025

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Employee Rating

I always know that Infiniti will give me very good service. Very nice environment and love the service agents. More

by W.BRIDGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain , Miguel

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Sep 15, 2025

INFINITI Roseville responded

Thank you for your continued trust in us! We’re delighted to hear that you consistently receive excellent service and enjoy the welcoming environment our team strives to create. Your kind words about our service agents mean a lot to us. We look forward to providing you with the same great experience every time you visit!

September 12, 2025

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Employee Rating

I take back my previous review as it was my fault for squeak and screech. Jairo went above and beyond helping me fix my car problem. Even dropped the price for me even though the car problems I had were More

by bermudeze6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 15, 2025

INFINITI Roseville responded

Thank you so much for your honest update and kind words! We’re glad Jairo could go above and beyond to help resolve the issue and provide exceptional service. It means a lot to us that you recommend our team for honest work and a friendly environment. We’re here whenever you need us and appreciate your trust!

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