Jake Pierson
Jake Pierson at Napleton Ford of Oak Lawn

Jake Pierson

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.3
7 Reviews
4.3

7 Reviews

Write a Review

7 Reviews of Jake Pierson

September 12, 2025

Dealership Rating
Employee Rating

I dont like they keep your car for weeks at a time and can't give you a loner car it's sad. More

by dmari1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Munson, Edward Wambaja

September 12, 2025

Dealership Rating
Employee Rating

The staff there is great. They really take good care of My 2018 G. Thank you so much. I would recommend them to anyone. More

by love_red53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 26, 2025

Dealership Rating
Employee Rating

Always gives excellent service and wait time are exceptional! Very knowledgeable employees, quick to always answer any questions. More

by YeseniaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 22, 2025

Dealership Rating
Employee Rating

Price was a little higher compared to another dealership but that was offset by the ease of and convenience of making appointments without waiting 5-7 days; quick and professional service. More

by richjpolk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 26, 2025

Dealership Rating
Employee Rating

The service was very professional and proficient. However, I wasn't able to use my Ford point for my oil change. When I arrived I informed the representative wanted to use my Ford points. He assur More

by Rochelle Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 25, 2025

Dealership Rating
Employee Rating

2nd time they screwed me. Will never go back. Service department was great when it was Hawk Ford More

by Kpf5232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Timothy Harris

May 23, 2025

Dealership Rating
Employee Rating

I made an appointment for service and they honor the appointment. It was real fast for an oil change. They were nice and professional. More

by Morpheus_lavar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Dealership Inventory (241 Vehicles)

used 2023 Ford F-150 car, priced at $36,450
2023 Ford F-150
used
Blue Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $37,478
2025 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $31,805
2025 Ford Bronco Sport
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
used 2022 Mitsubishi Mirage G4 car, priced at $13,985
2022 Mitsubishi Mirage G4
used
Mystic Black Metallic exterior
Automatic
Front-wheel Drive
used 2024 Ford Escape car, priced at $23,420
2024 Ford Escape
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
used 2021 Ford Explorer car, priced at $29,885
2021 Ford Explorer
used
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive