Jake Pierson
Jake Pierson at Napleton Ford of Oak Lawn

Jake Pierson

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.4
44 Reviews
4.4

44 Reviews

Write a Review

44 Reviews of Jake Pierson

January 24, 2026

Dealership Rating
Employee Rating

I was provided clear information and pricing by the Service Department before my service was started. More

by James B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 23, 2026

Dealership Rating
Employee Rating

I had to create a last minute appointment due to my battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy w More

by joshuadom26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 18, 2026

Dealership Rating
Employee Rating

Everyone was very friendly. It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me More

by dorenestefaniuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 13, 2026

Dealership Rating
Employee Rating

Nice people, they performed the service professionally, why I need to do a Minimum of 15 words is baffling to me. More

by Dhyker57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 12, 2026

Dealership Rating
Employee Rating

Fast service explained what services are needed friendly. The staff was very attentive and helpful More

by Cyrett75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 10, 2026

Dealership Rating
Employee Rating

Fantastic service! I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. More

by hollywoodjohnnyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 06, 2026

Dealership Rating
Employee Rating

I’ve received great service here at Ford. Every associate I had communication with since purchasing my vehicle has been awesome. Keep up the great work there. Jake is also very good with comm More

by nykeshaygales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 03, 2026

Dealership Rating
Employee Rating

The Service Manger & Commercial Service Manger & entire staff very professional & helpful with my repairs! Courteous! More

by Ray1906qs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 02, 2026

Dealership Rating
Employee Rating

My appointment was in a timely manner, was kept informed of work done.friendly people. More

by lbyrdlwhite72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 21, 2025

Dealership Rating
Employee Rating

I have been using the service center and I have been very pleased. I think prices are reasonable and excellent customer service. More

by Joanna1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (284 Vehicles)

new 2025 Ford F-150 Lightning car, priced at $68,621
2025 Ford F-150 Lightning
new
Blue Metallic exterior
Automatic
All-wheel Drive
used 2019 Ford EcoSport car, priced at $12,885
2019 Ford EcoSport
used
Diamond White exterior
Automatic
Front-wheel Drive
new 2025 Ford Maverick car, priced at $35,419
2025 Ford Maverick
new
Oxford White exterior
Automatic
All-wheel Drive
new 2025 Ford Bronco car, priced at $40,761
2025 Ford Bronco
new
Gray exterior
Manual
Four-wheel Drive
used 2021 Nissan Rogue car, priced at $16,485
2021 Nissan Rogue
used
Gun Metallic exterior
Automatic
Front-wheel Drive
new 2025 Ford Bronco car, priced at $41,090
2025 Ford Bronco
new
Oxford White exterior
Automatic
Four-wheel Drive