Jake Pierson

The Service Manger & Commercial Service Manger & entire staff very professional & helpful with my repairs! Courteous! staff very professional & helpful with my repairs! Courteous! More

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My appointment was in a timely manner, was kept informed of work done.friendly people. of work done.friendly people. More

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I have been using the service center and I have been very pleased. I think prices are reasonable and excellent customer service. pleased. I think prices are reasonable and excellent customer service. More

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Everyone in the service department is very friendly and so is the parts department. No complaints. 10/10 so is the parts department. No complaints. 10/10 More

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Great people and great service. I always prefer going to this Ford over any other. I always prefer going to this Ford over any other. More

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So far so good no issues service department seems good so far place always seems to have it all together far place always seems to have it all together More

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Napleton Ford is my go to when my car needs service done the right way. They take care of your needs & concerns. One of the service advisors named Bill is a top notch guy too! the right way. They take care of your needs & concerns. One of the service advisors named Bill is a top notch guy too! More

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Bill P the senior service advisor was absolutely awesome to deal with. so helpful and he was able to get the cost down .the whole service department was great to work with. to deal with. so helpful and he was able to get the cost down .the whole service department was great to work with. More

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Jake handled my vehicle being serviced. Very courteous and professional.He made my experience very easy.And I appreciate that. Very courteous and professional.He made my experience very easy.And I appreciate that. More

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The customer service was awesome. I was quoted a price for a specific service about 2 months ago. When I arrived I was told a significantly higher price for that service. My salesma I was quoted a price for a specific service about 2 months ago. When I arrived I was told a significantly higher price for that service. My salesman honored the previous quote from the previous salesman and I was truly grateful and he didn’t have to. More

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