Jake Pierson
Jake Pierson at Napleton Ford of Oak Lawn

Jake Pierson | Page 5

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.6
81 Reviews
4.6

81 Reviews

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81 Reviews of Jake Pierson

January 13, 2026

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Employee Rating

Nice people, they performed the service professionally, why I need to do a Minimum of 15 words is baffling to me. More

by Dhyker57
Service Price Transparency
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Recommend Dealer
Yes

January 12, 2026

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Fast service explained what services are needed friendly. The staff was very attentive and helpful More

by Cyrett75
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Recommend Dealer
Yes

January 10, 2026

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Fantastic service! I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. More

by hollywoodjohnnyp
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Recommend Dealer
Yes

January 06, 2026

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I’ve received great service here at Ford. Every associate I had communication with since purchasing my vehicle has been awesome. Keep up the great work there. Jake is also very good with comm More

by nykeshaygales
Service Price Transparency
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Recommend Dealer
Yes

January 03, 2026

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The Service Manger & Commercial Service Manger & entire staff very professional & helpful with my repairs! Courteous! More

by Ray1906qs
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Recommend Dealer
Yes

January 02, 2026

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My appointment was in a timely manner, was kept informed of work done.friendly people. More

by lbyrdlwhite72
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Recommend Dealer
Yes

December 21, 2025

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I have been using the service center and I have been very pleased. I think prices are reasonable and excellent customer service. More

by Joanna1226
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Recommend Dealer
Yes

December 16, 2025

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Everyone in the service department is very friendly and so is the parts department. No complaints. 10/10 More

by Jennifer DeFalco
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Recommend Dealer
Yes

December 13, 2025

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Great people and great service. I always prefer going to this Ford over any other. More

by ricardorangel5555
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris

December 12, 2025

Dealership Rating
Employee Rating

So far so good no issues service department seems good so far place always seems to have it all together More

by VOPE1204
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Recommend Dealer
Yes
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