Jake Pierson | Page 6

Napleton Ford is my go to when my car needs service done the right way. They take care of your needs & concerns. One of the service advisors named Bill is a top notch guy too! the right way. They take care of your needs & concerns. One of the service advisors named Bill is a top notch guy too! More

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Bill P the senior service advisor was absolutely awesome to deal with. so helpful and he was able to get the cost down .the whole service department was great to work with. to deal with. so helpful and he was able to get the cost down .the whole service department was great to work with. More

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Jake handled my vehicle being serviced. Very courteous and professional.He made my experience very easy.And I appreciate that. Very courteous and professional.He made my experience very easy.And I appreciate that. More

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The customer service was awesome. I was quoted a price for a specific service about 2 months ago. When I arrived I was told a significantly higher price for that service. My salesma I was quoted a price for a specific service about 2 months ago. When I arrived I was told a significantly higher price for that service. My salesman honored the previous quote from the previous salesman and I was truly grateful and he didn’t have to. More

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Always great service when I get my truck maintenance. They know how to help out They know how to help out More

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I took my car in last minute and it was ready within 48 hours.. fast service .. thank you ! hours.. fast service .. thank you ! More

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Service people were very polite & helpful. Appointment was on time and did not take long Appointment was on time and did not take long More

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This is the second time that I had my vehicle to get serviced and every time that ask questions about what will be done the service guy seem a little upset and short with helping me. I informed the serv serviced and every time that ask questions about what will be done the service guy seem a little upset and short with helping me. I informed the service people what was wrong with my SUV told me to bring it in, and when the service gets my SUV now I am being told to come back and can’t tell me how long the dealership will need to have it. So I feel like I am wasting my time and money by bringing it back to be disrespected. I will never come back to your dealership no way. Thank you More

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Was there for some repairs & had an unexpected engine light that they were able to fix within the time frame I wanted but had to voice concern about conflicting promises made from different employees light that they were able to fix within the time frame I wanted but had to voice concern about conflicting promises made from different employees More

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I got right in they were very nice and helpful with using my rewards points to help with my bill. my rewards points to help with my bill. More

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